Customer Service Associate Salary in Thane

Likes

That time they give me work from home but now there's no such option so hybrid

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Likes

Salary on time but less as compared to market. I was in permanent WFH so work culture was not a point for me. Lucky all managers were good for me.

Dislikes

Quarterly your manager would be changed. Very rare promotion changes. Ops manager would not consider you nor your TL.

Likes

1. Working hours 2. Salary 3. Work

Dislikes

I never got get positive vibes with our cluster manager Mr Pranjith, there is no option to escalate our problem with higher officials. High level designation people are not good in the reliance jewellery SIS format, that's why people leaving the company. This is purely my opinion and experience

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

Good salary, hybrid module, best part would be night shift allowance.

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!