Customer Service Agent
Annual salary range
₹0.4 Lakh - ₹7 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
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Filter salaries byCustomer Service Agent Salary in Mumbai (Updated 2025)
based on 139
latest salaries
• updated:
31 Jan 2025
Select an experience to get the exact salary
Salary of majority employees
Customer Service Agent Salary in Mumbai ranges between ₹0.4 Lakh to ₹7 Lakhs for less than 1 year of experience to 6 years of experience. Salary estimates are based on 139 latest salaries received from...
Read More
| Company name | Avg. annual salary | Open Jobs |
|---|---|---|
Qatar Airways Customer Service Agent Salary
1 year exp |  | |
| | ||
 Customer Service Agent Salary
1 year exp | | |
 Customer Service Agent Salary
1 year exp | | |
 Customer Service Agent Salary
1 year exp | | |
Is this list helpful? | ||
View more companies
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
0 -
10
yrs
exp.
.
Mumbai
(22 salaries)
|
₹2.1 L/yr - ₹3.5 L/yr | |
|
0 -
2
yrs
exp.
.
Mumbai
(17 salaries)
|
₹1.4 L/yr - ₹3.1 L/yr | |
Login to view exact salary
| ||
|
2 -
8
yrs
exp.
.
Mumbai
(16 salaries)
|
₹4 L/yr - ₹9.7 L/yr | |
5 -
9
yrs
exp.
.
Mumbai
(8 salaries)
|
₹4.2 L/yr - ₹6 L/yr | |
|
1 -
4
yrs
exp.
.
Mumbai
(6 salaries)
|
₹1.8 L/yr - ₹4.2 L/yr | |
2 -
7
yrs
exp.
.
Mumbai
(5 salaries)
|
₹1.6 L/yr - ₹3 L/yr | |
1 -
6
yrs
exp.
.
Mumbai
(4 salaries)
|
₹3.2 L/yr - ₹6 L/yr | |
1 -
4
yrs
exp.
.
Mumbai
(3 salaries)
|
₹2.6 L/yr - ₹3.5 L/yr | |
Login to view exact salary
| ||
2 -
5
yrs
exp.
.
Mumbai
(3 salaries)
|
₹5.3 L/yr - ₹8.1 L/yr | |
2 -
4
yrs
exp.
.
Mumbai
(3 salaries)
|
₹1.5 L/yr - ₹2.4 L/yr | |
Latest annual salaries shared by Customer Service Agents
2d ago
Bird Airport Services
Customer Service Agent
1 year exp.
5d ago
Gears India
Customer Service Agent
3 years exp.
1w ago
Medibuddy vHealth
Customer Service Agent
3 years exp.
1w ago
iSON Xperiences
Customer Service Agent
3 years exp.
1w ago
Paytm Payments Bank
Customer Service Agent
5 years exp.
2w ago
Qatar Airways
Customer Service Agent
5 years exp.
2w ago
Qatar Airways
Customer Service Agent
4 years exp.
2w ago
Cogent E Services
Customer Service Agent
7 months exp.
2w ago
Aptech Academy
Customer Service Agent
1 year exp.
2w ago
Concentrix Corporation
Customer Service Agent
9 months exp.
View all latest salaries
Customer Service Agent salaries by
| Years of experience | Avg. annual salary |
|---|---|
Fresher
(24
salaries)
| ₹1 L/yr - ₹4.2 L/yr |
1
year
(32
salaries)
| ₹0.2 L/yr - ₹3.3 L/yr |
Login to view exact salary
| |
2
years
(29
salaries)
| ₹1.2 L/yr - ₹4.2 L/yr |
3
years
(19
salaries)
| ₹0.2 L/yr - ₹5 L/yr |
4
years
(21
salaries)
| ₹1.5 L/yr - ₹7.1 L/yr |
View all salaries by experience
Customer Service Agent Jobs in Mumbai
Customer Service Agent
· 0-3 years
Flutter Entertainment
₹3
L/yr
- ₹5
L/yr
Hyderabad / Secunderabad
Customer Service Agent
· 1-4 years
Netlink Software Pvt Ltd
Bhopal
Customer Service Agent
· 1-5 years
DAZN
Hyderabad / Secunderabad
Salary related reviews by similar designations like Customer Service Agent
Qatar Airways
Customer Service Agent in Ahmedabad
• posted on 23 Feb 2025
Likes
Pay scale and growth
- Salary - Good
+3 more
Dislikes
No worklife balance due to rotational shift and workload is too much due to no proper streamlined process
- Work satisfaction - Poor
+1 more
AISATS
Customer Service Agent in New Delhi
• posted on 30 Oct 2020
Likes
They supported in lockdown. Provided complete salary in that difficult time.
- Skill development - Good
Dislikes
Salary is less according to work load.
- Job security - Poor
Air India
Customer Service Agent in Mumbai
• posted on 13 Jun 2022
Likes
...ronment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling company policies are good, appraisal are fair and they give good salary hike and bonus every year.
read more- Salary - Good
+6 more
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
read moreBhadra International
Customer Service Agent in Chennai
• posted on 12 Feb 2019
Likes
You can learn a lot of stuff but no personal growth.No increment in salary. You can work here for knowledge growth if you're looking for salary then back up.
read more- Skill development - Good
+2 more
Dislikes
No self growth. No increment in salary. Zero work-life balance.
Concentrix Corporation
Customer Service Agent in Gurgaon / Gurugram
• posted on 26 Dec 2019
Likes
Concentrix is a good place to work everything is good except salary if you are looking for stability than surely cnx is amazing.
read more- Salary - Excellent
+6 more
Dislikes
Salary package,transport window
Top skills for Customer Service Agent
Customer Service Agent Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
New Delhi
Customer Service Agent
0 -
6
years
exp.
| ₹1.2 L/yr - ₹4.3 L/yr |
Hyderabad / Secunderabad
Customer Service Agent
0 -
5
years
exp.
| ₹1 L/yr - ₹5 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Customer Service Agent
0 -
6
years
exp.
| ₹1.1 L/yr - ₹5 L/yr |
Kolkata
Customer Service Agent
0 -
6
years
exp.
| ₹1.1 L/yr - ₹3.8 L/yr |
Chennai
Customer Service Agent
0 -
6
years
exp.
| ₹1.1 L/yr - ₹3.4 L/yr |
View More
Customer Service Agent Salary By Industries
| Industries | Avg. annual salary |
|---|---|
BPO Customer Service Agent
0 -
6
years
exp.
| ₹1 L/yr - ₹4 L/yr |
Airlines / Aviation / Aerospace Customer Service Agent
0 -
6
years
exp.
| ₹1.5 L/yr - ₹6 L/yr |
Login to view exact salary
| |
Aviation Customer Service Agent
0 -
6
years
exp.
| ₹1.5 L/yr - ₹6 L/yr |
IT Services & Consulting Customer Service Agent
0 -
5
years
exp.
| ₹1.1 L/yr - ₹4.7 L/yr |
BPO/KPO Customer Service Agent
0 -
5
years
exp.
| ₹1 L/yr - ₹4 L/yr |
View More
Frequently Asked Questions (FAQS) about Customer Service Agent Salaries
What is the salary of a Customer Service Agent in India?
The salary of a Customer Service Agent in India varies based on experience, location, company & Industry.
On average, Customer Service Agent salaries ranges from ₹0.4 Lakh to ₹7.0 Lakhs per year. Top companies and specialized roles may offer higher compensation.
The average starting salary is around ₹0.4 Lakh to ₹7.0 Lakhs per year, with the highest salary reaching ₹4.0 Lakh to ₹6.5 Lakhs per year. Salary estimates are based on 139 salaries received from various Customer Service Agents across industries.
The average starting salary is around ₹0.4 Lakh to ₹7.0 Lakhs per year, with the highest salary reaching ₹4.0 Lakh to ₹6.5 Lakhs per year. Salary estimates are based on 139 salaries received from various Customer Service Agents across industries.
What are the top paying companies that employ Customer Service Agents?
Customer Service Agent Salaries at Top paying companies in India are
Salaries depend on experience, role, and location. Additional compensation may include bonuses and stock options.
| Qatar Airways Customer Service Agent Salary | ₹4 Lakhs to ₹6.5 Lakhs per year |
| AI Airport Services Customer Service Agent Salary | ₹2.1 Lakhs to ₹4.9 Lakhs per year |
| Concentrix Corporation Customer Service Agent Salary | ₹1.2 Lakhs to ₹4 Lakhs per year |
| Teleperformance Customer Service Agent Salary | ₹1 Lakhs to ₹4.8 Lakhs per year |
| Tech Mahindra Customer Service Agent Salary | ₹1.2 Lakhs to ₹5 Lakhs per year |
What are the top paying cities for Customer Service Agent in India?
The annual salary for Customer Service Agent in India varies by location. Top paying cities for Customer Service Agent are
Salary expectations for Customer Service Agent may vary based on job roles, experience, and specific employer requirements.
| Customer Service Agent Salary in New Delhi | ₹1.2 Lakhs to ₹4.3 Lakhs per year |
| Customer Service Agent Salary in Hyderabad / Secunderabad | ₹1.0 Lakhs to ₹5.0 Lakhs per year |
| Customer Service Agent Salary in Bangalore / Bengaluru | ₹1.1 Lakhs to ₹5.0 Lakhs per year |
| Customer Service Agent Salary in Kolkata | ₹1.1 Lakhs to ₹3.8 Lakhs per year |
| Customer Service Agent Salary in Chennai | ₹1.1 Lakhs to ₹3.4 Lakhs per year |
What are the top paying industries for Customer Service Agent in India?
Top 5 paying Industries for Customer Service Agent in India are:
| Customer Service Agent Salary in BPO | ₹1.0 Lakhs to ₹4.0 Lakhs per year |
| Customer Service Agent Salary in Airlines / Aviation / Aerospace | ₹1.5 Lakhs to ₹6.0 Lakhs per year |
| Customer Service Agent Salary in Aviation | ₹1.5 Lakhs to ₹6.0 Lakhs per year |
| Customer Service Agent Salary in IT Services & Consulting | ₹1.1 Lakhs to ₹4.7 Lakhs per year |
| Customer Service Agent Salary in BPO/KPO | ₹1.0 Lakhs to ₹4.0 Lakhs per year |
What are the fresher salaries as Customer Service Agent?
Fresher salaries for Customer Service Agent in India typically range from ₹1 Lakhs to ₹4.2 Lakhs per year, depending on the company, location, and skill set. Fresher salaries are generally higher in IT Industry than in other Industries in India.
How does experience affect salaries of a Customer Service Agent in India?
Experience significantly impacts a Customer Service Agent salary in India. Salaries increase with experience, as Customer Service Agent take on more complex tasks, responsibilities, and leadership roles.
Customer Service Agent salary at different experience level are as follows:
and so on.
| Experience | Average Salary Range |
|---|---|
| Fresher | ₹1.0 Lakhs to ₹4.2 Lakhs per year |
| 1 year | ₹0.2 Lakhs to ₹3.3 Lakhs per year |
| 2 years | ₹1.2 Lakhs to ₹4.2 Lakhs per year |
| 3 years | ₹0.2 Lakhs to ₹5.0 Lakhs per year |
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