Customer Associate Salary in Chennai

Likes

Friendly Atmosphere.new friends. Salary package.

Dislikes

Unexpected process change. Promotions are based experience. But sometimes we handled cross skil and and shifts are changed 6 times within last 2 month. It will be effect employees health.

Likes

On time salary as i have worked in go ai operations on contractual basis so i can't say about promotions coming to salary part its not great but yeah average

Dislikes

Too much unnecessary targets for the salary we get , micromanagement by managers . No carrer development in operations so better think before joining

Likes

Advisor friendly environment . Management is always there for you and a wide open door for lots of opportunities by applying IJPs( internal job posting). GO AHEAD

Dislikes

Salary structure should get better for future refences.

Likes

Good culture Good growth opportunities, Decent compensation

Dislikes

Culture, growth opportunities and compensation have declined from great to good in last 2-3 years. The focus is only on share price, no longer a people focused company

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason.