Customer Associate Salary in IT Services & Consulting in India

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

Good culture Good growth opportunities, Decent compensation

Dislikes

Culture, growth opportunities and compensation have declined from great to good in last 2-3 years. The focus is only on share price, no longer a people focused company

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason.