Associate Technical Support Engineer Salary in Lucknow

Likes

Good WLB , Internal Mobility Opportunities , Supportive Teams , Upstream Culture , Decent Salary.

Dislikes

Not a paymaster but yes a decent salary. No RSU’s provided unless you’re a senior member

Likes

Salary is always on time, work life balance is good after office hours noone will disturb you

Dislikes

No Promotion

Likes

...ated to an good project. Felxible timing Wfo mandatory is dependant on project. If you are having any special skills they will give you that bonus as well

Dislikes

Life will get worst when you are allocated to Indian client. You will be forced to work more. And no benefits of it. Micromanagement is done with people who are not having more experience. To retain good relation with client they can accept unrealastic timelines. If you are bench more than 1 or 2 months you will be forced to put down the papers.

Likes

Thanks for upskill new courses. ( Windows active directory and VMware )

Dislikes

atleast increment the salary 10 % every year. It's useful to balance our life.

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity.