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Engaged Employer

VXI Global Solutions

3.5
based on 113 Reviews

Working at VXI Global Solutions

Company Summary

VXI Global Solutions delivers BPO services, specializing in customer experience and support with a focus on maintaining quality across various industries.

Overall Rating

3.5/5
based on 113 reviews
highly rated categories
5% below
industry average
highly rated categories
Critically rated for

Promotions, Work-life balance

Work Policy
Work from office
Work from office
94% employees reported
Rotational Shift
Rotational Shift
50% employees reported
Flexible timing
Flexible timing
66% employees reported
No travel
No travel
62% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
1 employee reported
Cafeteria
Cafeteria
1 employee reported
Health insurance
Health insurance
1 employee reported
Job/Soft skill training
Job/Soft skill training
1 employee reported
View detailed benefits

About VXI Global Solutions

Founded in1998 (27 yrs old)
India Employee Count1k-5k
Global Employee Count10k-50k
India HeadquartersHyderabad / Secunderabad, Telangana, India
Office Locations
Los Angeles
Websitevxi.com
Primary Industry

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We rapidly grew our vertical market expertise and language capabilities, specializing in call center and BPO services, multilingual support, software development, quality assurance testing, and infrastructure outsourcing. We deliver omni-channel and multilingual support, software development, quality assurance, CX acceleration, and automation & process excellence to the world’s most-respected brands. 


Today, our clients and partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality and operational excellence. 


Our relentless focus on delivering superior value, combined with our ability to adapt to changing market dynamics, has propelled us to the forefront of the industry, earning us recognition as the fastest-growing BPO company in the market today. 

Mission: Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world-class business services.
Vision: Be the engine of customer engagement innovation fueled by our unmatched intelligence and technology platform.

VXI Global Solutions Ratings

based on 113 reviews

Overall Rating

3.5/5
How AmbitionBox ratings work?
5
50
4
17
3
17
2
5
1
24

Category Ratings

3.6

Job security

3.6

Skill development

3.5

Company culture

3.4

Salary

3.4

Work satisfaction

3.3

Work-life balance

3.3

Promotions

VXI Global Solutions is rated 3.5 out of 5 stars on AmbitionBox, based on 113 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at VXI Global Solutions
based on 109 reviews
3.6
Rated by 52 Women
Rated 3.7 for Skill development and 3.6 for Company culture
3.4
Rated by 57 Men
Rated 3.7 for Job security and 3.5 for Company culture

Work Policy at VXI Global Solutions

based on 64 reviews in last 6 months
Work from office
94%
Permanent work from home
5%
Hybrid
1%

VXI Global Solutions Reviews

Top mentions in VXI Global Solutions Reviews

+ 3 more

Compare VXI Global Solutions with Similar Companies

VXI Global Solutions
Teleperformance
Change Company
iEnergizer
Change Company
Concentrix Corporation
Change Company
Overall Rating
3.5/5
based on 113 reviews
3.9/5
based on 29.9k reviews
4.6/5
based on 22.5k reviews
3.8/5
based on 26.5k reviews
Highly Rated for
No highly rated category
Skill development
Work-life balance
Job security
Skill development
Work-life balance
Salary
Job security
Critically Rated for
Work-life balance
Promotions
No critically rated category
No critically rated category
Promotions
Salary
Primary Work Policy
Work from office
94% employees reported
Work from office
68% employees reported
Work from office
86% employees reported
Work from office
74% employees reported
Rating by Women Employees
3.6
Good
rated by 52 women
3.7
Good
rated by 9k women
4.6
Excellent
rated by 6.5k women
3.8
Good
rated by 7.7k women
Rating by Men Employees
3.4
Average
rated by 57 men
4.0
Good
rated by 19.3k men
4.7
Excellent
rated by 15.7k men
3.8
Good
rated by 17.5k men
Job security
3.6
Good
3.8
Good
4.6
Excellent
4.0
Good
View more

VXI Global Solutions Salaries

VXI Global Solutions salaries have received with an average score of 3.4 out of 5 by 113 employees.

Accounts Associate

(78 salaries)
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₹2.1 L/yr - ₹4.3 L/yr

Account Associate 2

(38 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Team Lead

(13 salaries)
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₹4.6 L/yr - ₹8.5 L/yr

Executive Accountant

(7 salaries)
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₹3.6 L/yr - ₹3.6 L/yr

Training Specialist

(7 salaries)
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₹4.9 L/yr - ₹5.8 L/yr

Customer Support Executive

(6 salaries)
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₹3 L/yr - ₹3.6 L/yr

Customer Service Associate

(6 salaries)
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₹3 L/yr - ₹3.6 L/yr

Senior Associate

(6 salaries)
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₹2.5 L/yr - ₹5 L/yr

SME

(5 salaries)
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₹4.3 L/yr - ₹5.5 L/yr

Technical Support Executive

(5 salaries)
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₹4 L/yr - ₹4.2 L/yr

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VXI Global Solutions FAQs

When was VXI Global Solutions founded?
VXI Global Solutions was founded in 1998. The company has been operating for 27 years primarily in the BPO sector.
Where is the VXI Global Solutions headquarters located?
VXI Global Solutions is headquartered in Hyderabad / Secunderabad, Telangana.
How many employees does VXI Global Solutions have in India?
VXI Global Solutions currently has more than 1,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in VXI Global Solutions based on the number of reviews submitted on AmbitionBox.
Does VXI Global Solutions have good work-life balance?
VXI Global Solutions has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 41% employees rated VXI Global Solutions 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read VXI Global Solutions work-life balance reviews for more details
Is VXI Global Solutions good for career growth?
Career growth at VXI Global Solutions is rated as moderate, with a promotions and appraisal rating of 3.3. 41% employees rated VXI Global Solutions 3 or below, while 59% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading VXI Global Solutions reviews for more detailed insights.
What are the cons of working in VXI Global Solutions?
Working at VXI Global Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for work life balance and promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
VXI Global Solutions Overview
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