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Engaged Employer
OneDirect (India)
3.6
based on 34 Reviews
Company Overview
Company Locations
Working at OneDirect (India)
Company Summary
OneDirect specializes in customer experience management, offering integrated solutions for service, feedback, and analytics, serving diverse industries including automotive and healthcare.
Overall Rating
3.6/5
based on 34 reviews
3% below
industry average
Critically rated for
Promotions, Salary, Company culture
Work Policy
Monday to Friday
52% employees reported
Flexible timing
72% employees reported
No travel
65% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
3 employees reported
Job/Soft skill training
2 employees reported
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
View detailed benefits
About OneDirect (India)
Founded in2013 (12 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersDelhi,NCT, India
Office Locations
--
Websiteonedirect.in
Primary Industry
Other Industries
OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include:
1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations)
2. Feedback Management Platform - Customers, Employees, and Partners
3. Messaging - FAQs, Smart help, and Live Chat.
4. Advance analytics engine - Command centers.
5. Service 360 - The one true view of the customer and his journey with the brand.
We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
OneDirect (India) Ratings
based on 34 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
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10
4
9
3
10
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4
Category Ratings
3.6
Job security
3.6
Work satisfaction
3.4
Work-life balance
3.3
Skill development
3.1
Company culture
3.0
Salary
3.0
Promotions
OneDirect (India) is rated 3.6 out of 5 stars on AmbitionBox, based on 34 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
OneDirect (India) Reviews
Top mentions in OneDirect (India) Reviews
Compare OneDirect (India) with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 34 reviews | 3.4/5 based on 102 reviews | 4.3/5 based on 3 reviews | 3.5/5 based on 699 reviews |
Highly Rated for | No highly rated category | No highly rated category | Salary Work-life balance Company culture | No highly rated category |
Critically Rated for | Salary Promotions Company culture | Promotions Job security Work-life balance | No critically rated category | Job security Promotions Work satisfaction |
Primary Work Policy | - | Work from office 77% employees reported | - | Hybrid 66% employees reported |
Rating by Women Employees | 3.5 Good rated by 12 women | 3.7 Good rated by 29 women | - no rating available | 3.3 Average rated by 203 women |
Rating by Men Employees | 3.7 Good rated by 16 men | 3.3 Average rated by 66 men | - no rating available | 3.5 Good rated by 437 men |
Job security | 3.6 Good | 3.1 Average | 3.9 Good | 3.0 Average |
View more
OneDirect (India) Salaries
OneDirect (India) salaries have received with an average score of 3.0 out of 5 by 34 employees.
Social Media Associate
(50 salaries)
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₹2 L/yr - ₹3.6 L/yr
Full Stack Developer
(11 salaries)
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₹10 L/yr - ₹20 L/yr
Software Developer
(10 salaries)
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₹7 L/yr - ₹16 L/yr
Business Analyst
(7 salaries)
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₹6 L/yr - ₹12.1 L/yr
QA Engineer
(6 salaries)
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₹4.5 L/yr - ₹8.6 L/yr
Online Reputation Engineer
(5 salaries)
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₹2 L/yr - ₹2.7 L/yr
Senior HR Generalist
(5 salaries)
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₹5 L/yr - ₹6 L/yr
Social Media Executive
(5 salaries)
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₹2.6 L/yr - ₹2.9 L/yr
SME
(4 salaries)
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₹3.6 L/yr - ₹5.5 L/yr
Team Lead
(4 salaries)
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₹4.9 L/yr - ₹7.3 L/yr
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OneDirect (India) FAQs
When was OneDirect (India) founded?
OneDirect (India) was founded in 2013. The company has been operating for 12 years primarily in the IT Services & Consulting sector.
Where is the OneDirect (India) headquarters located?
OneDirect (India) is headquartered in Delhi,NCT.
How many employees does OneDirect (India) have in India?
OneDirect (India) currently has approximately 50+ employees in India.
Does OneDirect (India) have good work-life balance?
OneDirect (India) has a work-life balance rating of 3.4 out of 5 based on 30+ employee reviews on AmbitionBox. 44% employees rated OneDirect (India) 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read OneDirect (India) work-life balance reviews for more details
Is OneDirect (India) good for career growth?
Career growth at OneDirect (India) is rated as moderate, with a promotions and appraisal rating of 3.0. 44% employees rated OneDirect (India) 3 or below, while 56% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading OneDirect (India) reviews for more detailed insights.
What are the cons of working in OneDirect (India)?
Working at OneDirect (India) does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 30+ employee reviews on AmbitionBox.
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