Add office photos
Engaged Employer

OneDirect (India)

3.6
based on 34 Reviews

Working at OneDirect (India)

Company Summary

Overall Rating

3.6/5
based on 34 reviews
highly rated categories
14% above
industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits, Company Culture

Work Policy
Monday to Friday
Monday to Friday
52% employees reported
Flexible timing
Flexible timing
72% employees reported
No travel
No travel
65% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
3 employees reported
Job/Soft skill training
Job/Soft skill training
2 employees reported
International/On-site exposure
International/On-site exposure
1 employee reported
Professional degree assistance
Professional degree assistance
1 employee reported
View detailed benefits

About OneDirect (India)

Founded in2013 (11 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersDelhi,NCT, India
Office Locations
--
Websiteonedirect.in
Primary Industry
OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include: 1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations) 2. Feedback Management Platform - Customers, Employees, and Partners 3. Messaging - FAQs, Smart help, and Live Chat. 4. Advance analytics engine - Command centers. 5. Service 360 - The one true view of the customer and his journey with the brand. We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
Report error

OneDirect (India) Ratings

based on 34 reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
10
4
9
3
10
2
1
1
4

Category Ratings

3.6

Job Security

3.6

Work Satisfaction

3.4

Work-Life Balance

3.3

Skill Development

3.1

Company Culture

3.0

Salary & Benefits

3.0

Promotions/Appraisal

OneDirect (India) is rated 3.6 out of 5 stars on AmbitionBox, based on 34 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

OneDirect (India) Reviews

Top mentions in OneDirect (India) Reviews

Compare OneDirect (India) with Similar Companies

OneDirect (India)
Jio Haptik
Change Company
Zendesk
Change Company
Freshworks
Change Company
Overall Rating
3.6/5
based on 34 reviews
3.4/5
based on 99 reviews
4.3/5
based on 3 reviews
3.5/5
based on 661 reviews
Highly Rated for
No highly rated category
No highly rated category
Salary & Benefits
Work-Life balance
Company culture
No highly rated category
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Company culture
Promotion/Appraisals
Job Security
Work Satisfaction
No critically rated category
Promotion/Appraisals
Job Security
Work Satisfaction
Primary Work Policy
-
Work from office
77% employees reported
-
Hybrid
64% employees reported
Rating by Women Employees
3.6
Good
rated by 12 women
3.6
Good
rated by 28 women
-
no rating available
3.4
Average
rated by 193 women
Rating by Men Employees
3.7
Good
rated by 16 men
3.3
Average
rated by 64 men
-
no rating available
3.5
Good
rated by 409 men
Job Security
3.6
Good
3.1
Average
3.9
Good
3.1
Average
View more

OneDirect (India) Salaries

3.0
rated by 34 employees for salaries

Social Media Associate

(50 salaries)
Unlock
₹2 L/yr - ₹3.6 L/yr

Full Stack Developer

(11 salaries)
Unlock
₹10 L/yr - ₹20 L/yr

Software Developer

(10 salaries)
Unlock
₹7 L/yr - ₹16 L/yr

Business Analyst

(7 salaries)
Unlock
₹6 L/yr - ₹12.1 L/yr

QA Engineer

(6 salaries)
Unlock
₹4.5 L/yr - ₹8.6 L/yr

Online Reputation Engineer

(5 salaries)
Unlock
₹2 L/yr - ₹2.7 L/yr

Senior HR Generalist

(5 salaries)
Unlock
₹5 L/yr - ₹6 L/yr

Social Media Executive

(5 salaries)
Unlock
₹2.6 L/yr - ₹2.9 L/yr

SME

(4 salaries)
Unlock
₹3.6 L/yr - ₹5.5 L/yr

Team Lead

(4 salaries)
Unlock
₹4.9 L/yr - ₹7.3 L/yr

Compare OneDirect (India) with

Helpshift
4.1
Kaleyra
4.2
Knowlarity
4.2
Exotel
3.1
Ozonetel Communications
3.5
Ameyo
3.4
NexTurn
4.3
Smarter BIZ Technologies
3.1
Kanerika Software
4.6
Nxtra Data
4.1
SentientGeeks
4.7
Elixr Labs Technologies
4.7
AppLogiQ
4.7
Neebal Technologies
3.6
Zimyo
4.4
Relinns Technologies
4.6
Bonami Software
4.1
Pi DATACENTERS
3.7
Network People Services Technologies
3.2
WinZO
4.9

Contribute & help others!

You can choose to be anonymous

Companies Similar to OneDirect (India)

Freshworks
Internet, IT Services & Consulting, Software Product
3.5
 • 661 reviews
Zendesk
Internet, Hardware & Networking, Software Product
4.3
 • 3 reviews
Jio Haptik
Emerging Technologies, IT Services & Consulting, Software Product
3.4
 • 99 reviews
Helpshift
Internet, Hardware & Networking, Software Product
4.1
 • 12 reviews
Kaleyra
IT Services & Consulting, Software Product
4.2
 • 69 reviews
Knowlarity
Internet, BPO, IT Services & Consulting
4.2
 • 83 reviews
Exotel
Internet
3.1
 • 106 reviews
3.6
 • 40 reviews
Ameyo
Internet, Hardware & Networking, IT Services & Consulting, Software Product
3.4
 • 137 reviews
NexTurn
IT Services & Consulting
4.3
 • 191 reviews
Smarter BIZ Technologies
Internet, IT Services & Consulting
3.1
 • 119 reviews
Kanerika Software
Internet, IT Services & Consulting
4.6
 • 119 reviews

OneDirect (India) FAQs

OneDirect (India) Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions
Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter