AmbitionBox
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Overall Rating
5
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Customer Service Executive in Thane
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good to work
Good to work
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
Worst organisation, worst management, no respect for women employees, CEO has the only right to take the decisions even for the agents, but all the decisions taken was not useful or beneficial for the office or any agent, instead he takes the decision only to fill his own profit Even the money he gets from client is hidden an just filled his own pockets. When the agent resignes from office he still shows the client as he/she is still with the organization just taken a long-term leve so he can still get the money from client. Warnings for every mistakes are been given by deducting fines from salary instead of giving an warning letter (so unprofessional). Facilities not provided: - proper salary - government deductions (EPF,) - leave structure - pantry facility no coffee maker/machine, water despensor available but not serviced (oven brought by process manager but doesn't allow others out use it as his personal property) - sitting arrangement (chairs) for agents. - no training room. - no women's security awareness (CEO itself insults women team leader) - HR competency missing. - management - inductions or any king of introduction related to office or process - follow of proper hierarchy (owner/CEO directly interats with agents questions about their performance)...Read More
Work policy: 50% staff work from home, random weekends working
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Service Executive 0 -
2
years
exp.
· Thane (AmbitionBox Estimate) | ₹1.9 L/yr - ₹2.4 L/yr | |
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| ||
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Team Coach 3
years
exp. · Thane (AmbitionBox Estimate) | ₹2.7 L/yr - ₹3.4 L/yr | |
Starting your career? Discover Mihir Infinite Services fresher salaries in India |
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