AmbitionBox
About Company
Sorry, we don’t have any address for this location.
Overall Rating
5
46
4
32
3
23
2
20
1
24
Category Ratings
Salary
Work-life balance
Company culture
Job security
Skill development
Work satisfaction
Promotions
Customer Success Manager in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is nothing much to like about the company anymore.
I know this review will be deleted soon as the company is investing a lot in getting the reviews deleted as this is one of the KRAs of the CEO of the company. Management: The company is at a very terrible stage, where in every 6 months they fire the director and rehire a new director and with every new director the SOP changes and the employee has to suffer each time as they are threatend to adapt with the changes or they'll fire them. Managers: Recently new managers were hired to handle Customer Success and Implementation team. The manager of customer success was doing mostly a good job as an individual but was failing to fulfill his role as a manager as he was burdened with a lot of tasks. Anyway he ended us resigning from the job because the company hired a director of excellence long back who didn't have anything to do in the company and was proposed to take the manager's role without intimating this message to the manager. The manager of Implementation is good for nothing. He is only busy with his chicks in the office. He has 0 sense of managing anything and he possess 0% empathy towards his employees. No sense of work as well. Promotion: this come to you only when you are good in licking the bu++ of your manager....Read More
Work policy: 1 day/week from home from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good people to work with. Since the management changed, It was difficult to adjust to new practices. Loved the company culture and learned a lot of things to improve myself. I would suggest to join this company after 2-3 months.
No dislikes tbh. Very professional. Not the idle time to join right now but things will only get better after 2-3 months.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Success Manager 1 -
6
years
exp.
· Hyderabad / Secunderabad (80
salaries) | ₹4 L/yr - ₹9.5 L/yr | 3 job openings |
Starting your career? Discover KEKA TECHNOLOGIES fresher salaries in India | ||
Sales Development Representative 0 -
6
years
exp.
· Hyderabad / Secunderabad (70
salaries) | ₹3 L/yr - ₹8 L/yr | 3 job openings |
Login to view exact salary
| ||
Starting your career? Discover KEKA TECHNOLOGIES fresher salaries in India | ||
Product Specialist 0 -
6
years
exp.
· Hyderabad / Secunderabad (35
salaries) | ₹3.5 L/yr - ₹6.5 L/yr | |
Starting your career? Discover KEKA TECHNOLOGIES fresher salaries in India | ||
Software Engineer 1 -
4
years
exp.
· Hyderabad / Secunderabad (35
salaries) | ₹5.1 L/yr - ₹20 L/yr | |
Starting your career? Discover KEKA TECHNOLOGIES fresher salaries in India | ||
Senior Customer Success Manager 4 -
9
years
exp.
· Hyderabad / Secunderabad (32
salaries) | ₹7 L/yr - ₹12 L/yr | |
Starting your career? Discover KEKA TECHNOLOGIES fresher salaries in India |
based on 23 reviews in last 6 months
Other hybrid work policies
26%
Rated 2.9 for Salary and 2.8 for Work-life balance
Rated 3.4 for Work-life balance and 3.3 for Company culture
Celebal Technologies
NoBrokerHOOD
Duck Creek Technologies
Ascent HR Technologies Private Limited