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Kayako
1.9
based on 4 Reviews
Company Overview
Company Locations
About Kayako
Founded in2001 (23 yrs old)
India Employee Count--
Global Employee Count51-200
HeadquartersLondon, United Kingdom (UK)
Office Locations
--
Websitekayako.com
Primary Industry
Other Industries
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When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a helpdesk that customers and staff loved to use.
Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.And customer service teams are adapting. To be proactive, to be delightful. To create effortless, consistent, smooth experiences. To drive loyalty; to turn their customer service into a competitive advantage. But the software these teams use is holding them back.
Kayako is here to change that, and help businesses get better at customer service.
Mission: To help organizations get closer to their customers and build better relationships.
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Kayako Ratings
based on 4 reviews
Overall Rating
1.9/5
How AmbitionBox ratings work?
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4
1
3
0
2
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1
1
Category Ratings
2.6
Company Culture
2.3
Job Security
1.9
Salary & Benefits
1.9
Work-Life Balance
1.9
Work Satisfaction
1.9
Skill Development
1.7
Promotions/Appraisal
Kayako is rated 1.9 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Kayako Reviews
Compare Kayako with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 1.9/5 based on 4 reviews | 4.4/5 based on 1.8k reviews | 3.5/5 based on 2.7k reviews | 4.0/5 based on 4.1k reviews |
Highly Rated for | No highly rated category | Company culture Salary & Benefits Work-Life balance | No highly rated category | Job Security Work-Life balance Company culture |
Critically Rated for | Promotion/Appraisals Skill development Work-Life balance | No critically rated category | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | - | Permanent work from home 35% employees reported | Work from office 78% employees reported | Hybrid 88% employees reported |
Rating by Women Employees | - no rating available | 4.4 Good rated by 363 women | 3.5 Good rated by 726 women | 4.1 Good rated by 994 women |
Rating by Men Employees | - no rating available | 4.5 Good rated by 1.2k men | 3.5 Good rated by 1.8k men | 4.0 Good rated by 2.9k men |
Job Security | 2.3 Poor | 4.2 Good | 3.3 Average | 4.3 Good |
View more
Kayako Salaries
1.9
rated by 4 employees for salariesProject Engineer
(2 salaries)
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₹5.8 L/yr - ₹7.4 L/yr
Operations Specialist
(2 salaries)
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₹9.5 L/yr - ₹12.1 L/yr
Principal Engineer
(1 salaries)
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₹18 L/yr - ₹23 L/yr
Accounts Officer
(1 salaries)
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₹3.2 L/yr - ₹4.1 L/yr
Senior Accounts Executive
(1 salaries)
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₹14.4 L/yr - ₹18.4 L/yr
Admin Executive
(1 salaries)
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₹3.6 L/yr - ₹4.6 L/yr
Executive Accountant
(1 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Finance & Accounts Officer
(1 salaries)
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₹7.7 L/yr - ₹9.9 L/yr
Regional Sales Manager
(1 salaries)
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₹14.4 L/yr - ₹18.4 L/yr
System Administrator
(1 salaries)
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₹4.9 L/yr - ₹6.3 L/yr
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