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i
Iksula
based on 405 Reviews
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Customer Support Executive in New Delhi
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
Job Security
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Nothing
Untill the management was taken care by Etsy, it was good. As soon as they got the process completely, they were concerned about the profit and they cut of everything like CAB, Food, snacks, and they even extended our shift time. Good to see the process getting ramp down after 6 months of the management by Ritesh and Majid.
Employer’s Response
We're truly sorry to hear about your negative experience, and we appreciate you bringing your concerns to our attention. We take feedback very seriously, and we're committed to addressing any issues that may arise within our organization. Your feedback helps us identify areas for improvement, and we're dedicated to making positive changes to ensure a better experience for all employees.
Senior Team Member in New Delhi
Full Time
Operations Support Department
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Skill Development
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Work Satisfaction
Salary & Benefits
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Work-Life Balance
Earlier there were one-side cabs, food and fun-fridays. Now there is nothing, we work like peasants here.
There were very few perks but all are gone now. You are forced to work extra minutes, cab service has been taken away so now you travel 4 hours in total for work in peak traffic hours and heat, no fun Fridays, toxic culture, and non-cooperative colleagues as well. Management is filled with politics and no growth paths. There are promotions only to the friend circle of the higher department. They have zero decency and manners of communication, they talk like people talking in the streets with no respect. Others who are working to get a promotion, are treated like labourers. Please do not join this company, you will regret it a lot!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We appreciate all perspectives, as they provide valuable insights into areas where we can improve. We're truly sorry to hear about your negative experience, and we appreciate you bringing your concerns to our attention. We take feedback very seriously,and we're committed to addressing it. Your inputs are crucial in helping us create a positive and supportive work environment for all employees. Once again, thank you for sharing your concerns and feedback.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Team Lead 2 -
5
years
exp.
· New Delhi (9
salaries) | ₹3.1 L/yr - ₹7.5 L/yr | |
Starting your career? Discover Iksula fresher salaries in India | ||
Branch Relationship Executive 0 -
3
years
exp.
· New Delhi (7
salaries) | ₹1.5 L/yr - ₹2.7 L/yr | |
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| ||
Starting your career? Discover Iksula fresher salaries in India | ||
SME 2 -
5
years
exp.
· New Delhi (5
salaries) | ₹5 L/yr - ₹6 L/yr | |
Starting your career? Discover Iksula fresher salaries in India | ||
Relationship Officer 0 -
11
years
exp.
· New Delhi (5
salaries) | ₹2 L/yr - ₹3 L/yr | |
Starting your career? Discover Iksula fresher salaries in India | ||
Samsung experience Consultant 3 -
6
years
exp.
· New Delhi (4
salaries) | ₹2.5 L/yr - ₹3.2 L/yr | |
Starting your career? Discover Iksula fresher salaries in India |
Rated 1.9 for Salary & Benefits and 1.8 for Skill Development
Rated 2.1 for Work-Life Balance and 2.1 for Job Security
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