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Bharat BPO Services
4.7
based on 91 Reviews
Company Overview
Company Locations
Working at Bharat BPO Services
Company Summary
Bharat BPO Services operates in the telecommunications sector, enhancing customer service for Indian Railways through call center and IVR solutions.
Overall Rating
4.6/5
based on 91 reviews

24% above
industry average

Highly rated for
Company culture, Job security, Skill development
Work Policy

Rotational Shift
57% employees reported

Flexible timing
72% employees reported

No travel
58% employees reported

Day shift
89% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
11 employees reported
Cafeteria
8 employees reported
Free meal
3 employees reported
Health insurance
3 employees reported
View all benefits
About Bharat BPO Services
Founded in2006 (19 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersNoida, India
Office Locations
--
Websitebharatbpo.in
Primary Industry
Other Industries
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Spice Global, a US$ 2 Billion diversified conglomerate with businesses in Telecom, Finance, Entertainment and Technology is led by the innovative entrepreneur and global citizen Dr. Bhupendra Kumar Modi. Under his leadership, the Group has had an illustrious 30-year history of leadership in Technology, Automation and Telecommunications. The world’s largest Railway network, Indian Railways, awarded its General Enquiry Services to Bharat BPO Services Limited for establishment and maintenance of Interactive Voice Response System and Regional Call Centers, for servicing the Indian Railways passengers. It is the world’s first & largest initiative of Public Private Partnership Model being implemented.
Bharat BPO was incorporated on 8th December 2006, a 50:50 joint venture between Spanco & Spice BPO Services Ltd (A Spice Televentures Initiative). The Call Center in NOIDA was inaugurated on 17th July 2007 by Honorable Railway Minister. Gradually operations in South & West also started in September 2007 and East in December 2007. The name Bharat BPO best suits the objective of the project “Rail Sampark”. It evokes the right emotions in every individual associated with this project. The ideology behind this project is to bring in greater convenience to the Indian Railways traveler and the experience truly world class. This achievement will bring in a pride among each and every Bharatiya – citizen of India.
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Bharat BPO Services Ratings
based on 91 reviews
Overall Rating
4.6/5
How AmbitionBox ratings work?
5
47
4
25
3
13
2
1
1
5
Category Ratings
4.4
Company culture
4.4
Job security
4.4
Skill development
4.3
Work-life balance
4.3
Work satisfaction
3.9
Salary
3.7
Promotions
Bharat BPO Services is rated 4.6 out of 5 stars on AmbitionBox, based on 91 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Bharat BPO Services Reviews
Top mentions in Bharat BPO Services Reviews
Compare Bharat BPO Services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 4.7/5 based on 91 reviews | 3.7/5 based on 90.8k reviews | 3.7/5 based on 53.6k reviews | 3.8/5 based on 31.8k reviews |
Highly Rated for | Skill development Job security Company culture | Job security Work-life balance | Job security | Job security Skill development Work-life balance |
Critically Rated for | No critically rated category | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary |
Primary Work Policy | - | Work from office 81% employees reported | Hybrid 62% employees reported | Hybrid 68% employees reported |
Rating by Women Employees | 4.3 Good rated by 13 women | 3.8 Good rated by 26.3k women | 3.8 Good rated by 15.4k women | 3.9 Good rated by 8.9k women |
Rating by Men Employees | 4.7 Excellent rated by 71 men | 3.6 Good rated by 59.3k men | 3.7 Good rated by 35.8k men | 3.8 Good rated by 21.8k men |
Job security | 4.4 Good | 4.5 Good | 3.8 Good | 4.2 Good |
View more
Bharat BPO Services Salaries
Bharat BPO Services salaries have received with an average score of 3.9 out of 5 by 91 employees.
IT Engineer
(22 salaries)
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₹1.4 L/yr - ₹5 L/yr
Customer Service Associate
(17 salaries)
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₹1 L/yr - ₹2.6 L/yr
Customer Care Executive
(13 salaries)
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₹1.5 L/yr - ₹3 L/yr
Quality Analyst
(9 salaries)
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₹1.8 L/yr - ₹2.7 L/yr
C.S.A
(7 salaries)
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₹1 L/yr - ₹2.2 L/yr
Team Lead
(5 salaries)
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₹1.8 L/yr - ₹3 L/yr
Engineer Trainee
(5 salaries)
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₹1.4 L/yr - ₹3.5 L/yr
Technical Support Engineer
(5 salaries)
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₹1.7 L/yr - ₹2.4 L/yr
Customer Support Associate
(5 salaries)
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₹1.5 L/yr - ₹3 L/yr
Senior Information Technology Engineer
(5 salaries)
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₹3.5 L/yr - ₹4.5 L/yr
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Bharat BPO Services FAQs
When was Bharat BPO Services founded?
Bharat BPO Services was founded in 2006. The company has been operating for 19 years primarily in the BPO sector.
Where is the Bharat BPO Services headquarters located?
Bharat BPO Services is headquartered in Noida.
How many employees does Bharat BPO Services have in India?
Bharat BPO Services currently has approximately 300+ employees in India.
Does Bharat BPO Services have good work-life balance?
Bharat BPO Services has a work-life balance rating of 4.3 out of 5 based on 90+ employee reviews on AmbitionBox. 79% employees rated Bharat BPO Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Bharat BPO Services reviews for more details
Is Bharat BPO Services good for career growth?
Career growth at Bharat BPO Services is rated fairly well, with a promotions and appraisal rating of 3.7. 79% employees rated Bharat BPO Services 4 or above, while 21% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Bharat BPO Services promotions/appraisals reviews for more detailed insights.
What are the pros of working in Bharat BPO Services?
Working at Bharat BPO Services offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and skill development, based on 90+ employee reviews on AmbitionBox.
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