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Bharat BPO Services

4.7
based on 91 Reviews

Working at Bharat BPO Services

Company Summary

Bharat BPO Services operates in the telecommunications sector, enhancing customer service for Indian Railways through call center and IVR solutions.

Overall Rating

4.6/5
based on 91 reviews
highly rated categories
24% above
industry average
highly rated categories
Highly rated for

Company culture, Job security, Skill development

Work Policy
Rotational Shift
Rotational Shift
57% employees reported
Flexible timing
Flexible timing
72% employees reported
No travel
No travel
58% employees reported
Day shift
Day shift
89% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
11 employees reported
Cafeteria
Cafeteria
8 employees reported
Free meal
Free meal
3 employees reported
Health insurance
Health insurance
3 employees reported
View all benefits

About Bharat BPO Services

Founded in2006 (19 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersNoida, India
Office Locations
--
Websitebharatbpo.in
Primary Industry
Other Industries
--
Are you managing Bharat BPO Services's employer brand? To edit company information,
claim this page for free
Spice Global, a US$ 2 Billion diversified conglomerate with businesses in Telecom, Finance, Entertainment and Technology is led by the innovative entrepreneur and global citizen Dr. Bhupendra Kumar Modi. Under his leadership, the Group has had an illustrious 30-year history of leadership in Technology, Automation and Telecommunications. The world’s largest Railway network, Indian Railways, awarded its General Enquiry Services to Bharat BPO Services Limited for establishment and maintenance of Interactive Voice Response System and Regional Call Centers, for servicing the Indian Railways passengers. It is the world’s first & largest initiative of Public Private Partnership Model being implemented. Bharat BPO was incorporated on 8th December 2006, a 50:50 joint venture between Spanco & Spice BPO Services Ltd (A Spice Televentures Initiative). The Call Center in NOIDA was inaugurated on 17th July 2007 by Honorable Railway Minister. Gradually operations in South & West also started in September 2007 and East in December 2007. The name Bharat BPO best suits the objective of the project “Rail Sampark”. It evokes the right emotions in every individual associated with this project. The ideology behind this project is to bring in greater convenience to the Indian Railways traveler and the experience truly world class. This achievement will bring in a pride among each and every Bharatiya – citizen of India.
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Bharat BPO Services Ratings

based on 91 reviews

Overall Rating

4.6/5
How AmbitionBox ratings work?
5
47
4
25
3
13
2
1
1
5

Category Ratings

4.4

Company culture

4.4

Job security

4.4

Skill development

4.3

Work-life balance

4.3

Work satisfaction

3.9

Salary

3.7

Promotions

Bharat BPO Services is rated 4.6 out of 5 stars on AmbitionBox, based on 91 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Bharat BPO Services Reviews

Top mentions in Bharat BPO Services Reviews

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Overall Rating
4.7/5
based on 91 reviews
3.7/5
based on 90.8k reviews
3.7/5
based on 53.6k reviews
3.8/5
based on 31.8k reviews
Highly Rated for
Skill development
Job security
Company culture
Job security
Work-life balance
Job security
Job security
Skill development
Work-life balance
Critically Rated for
No critically rated category
Promotions
Salary
Work satisfaction
Promotions
Salary
Promotions
Salary
Primary Work Policy
-
Work from office
81% employees reported
Hybrid
62% employees reported
Hybrid
68% employees reported
Rating by Women Employees
4.3
Good
rated by 13 women
3.8
Good
rated by 26.3k women
3.8
Good
rated by 15.4k women
3.9
Good
rated by 8.9k women
Rating by Men Employees
4.7
Excellent
rated by 71 men
3.6
Good
rated by 59.3k men
3.7
Good
rated by 35.8k men
3.8
Good
rated by 21.8k men
Job security
4.4
Good
4.5
Good
3.8
Good
4.2
Good
View more

Bharat BPO Services Salaries

Bharat BPO Services salaries have received with an average score of 3.9 out of 5 by 91 employees.

IT Engineer

(22 salaries)
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₹1.4 L/yr - ₹5 L/yr

Customer Service Associate

(17 salaries)
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₹1 L/yr - ₹2.6 L/yr

Customer Care Executive

(13 salaries)
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₹1.5 L/yr - ₹3 L/yr

Quality Analyst

(9 salaries)
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₹1.8 L/yr - ₹2.7 L/yr

C.S.A

(7 salaries)
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₹1 L/yr - ₹2.2 L/yr

Team Lead

(5 salaries)
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₹1.8 L/yr - ₹3 L/yr

Engineer Trainee

(5 salaries)
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₹1.4 L/yr - ₹3.5 L/yr

Technical Support Engineer

(5 salaries)
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₹1.7 L/yr - ₹2.4 L/yr

Customer Support Associate

(5 salaries)
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₹1.5 L/yr - ₹3 L/yr

Senior Information Technology Engineer

(5 salaries)
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₹3.5 L/yr - ₹4.5 L/yr

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Bharat BPO Services FAQs

When was Bharat BPO Services founded?
Bharat BPO Services was founded in 2006. The company has been operating for 19 years primarily in the BPO sector.
Where is the Bharat BPO Services headquarters located?
Bharat BPO Services is headquartered in Noida.
How many employees does Bharat BPO Services have in India?
Bharat BPO Services currently has approximately 300+ employees in India.
Does Bharat BPO Services have good work-life balance?
Bharat BPO Services has a work-life balance rating of 4.3 out of 5 based on 90+ employee reviews on AmbitionBox. 79% employees rated Bharat BPO Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Bharat BPO Services reviews for more details
Is Bharat BPO Services good for career growth?
Career growth at Bharat BPO Services is rated fairly well, with a promotions and appraisal rating of 3.7. 79% employees rated Bharat BPO Services 4 or above, while 21% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Bharat BPO Services promotions/appraisals reviews for more detailed insights.
What are the pros of working in Bharat BPO Services?
Working at Bharat BPO Services offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and skill development, based on 90+ employee reviews on AmbitionBox.
Bharat BPO Services Overview
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