Presales Engineer (5-7 yrs)

Job Description :

Responsibilities :

- Collaborate with sales team to understand client needs and pain points, create tailored service strategies and solutions

- Prepare and deliver presentations, proposals, and demonstrations of service offerings.

- Assess client requirements and define the scope of service solutions, architect end-to-end frameworks leveraging relevant tools, platforms, and methodologies across domains such as application development, IT service management, and infrastructure modernization.

- Stay updated with industry trends, emerging tools, and methodologies in areas such as DevOps, cloud computing, ServiceNow integrations, and advanced QA strategies, and guide clients on adopting cutting-edge technologies.

- Leverage expertise in non-functional service areas, including performance, scalability, reliability, and security, to craft comprehensive solutions that meet client needs.

- Serve as a trusted advisor for clients on service-related concerns and strategies.

- Participate in client discussions to showcase technical & business benefits of proposed solutions.

- Work closely with internal teams, including development, QA, IT operations, and project management, to ensure proposed solutions are feasible and align with organizational capabilities.

- Support RFP/RFI responses with detailed technical input and innovative approaches across multiple service domains.

- Estimate efforts with minimum deviations to ensure smoothness in delivery processes

Skills Required :

- 8+ years of relevant experience into Presales, Solution Engineering, Customer handling, responding to RFP/RFI, RFQ, EOI, etc.

- Customer handling Skills (presentations, demos, meetings, etc)

- Strong understanding of full-stack development principles & best practices

- Proven experience with cloud platforms (AWS, Azure, GCP)

- In-depth knowledge of DevOps methodologies & tools (CI/CD, IaC, containerization).

- Excellent communication & presentation skills, with ability to tailor technical content for various audiences.

- Expertise in Office Suite of Products - Word, Powerpoint, Excel

- Experience with AI/ML-driven service delivery approaches is a plus

- Ability to work independently and manage multiple projects simultaneously.

- Team player with a collaborative work ethics

- Strong analytical and problem-solving skills