Lead Business Analyst (5-9 yrs)

Job Description :

Key Responsibilities :

- Collaborate with business leaders to understand strategic objectives and translate them into actionable initiatives.

- Conduct stakeholder interviews, workshops, and surveys to elicit business requirements.

- Define, document, and validate detailed business and functional requirements using techniques such as process modeling, use cases, and user stories.

- Develop business cases and cost-benefit analyses to support proposed projects and initiatives.

- Analyze existing business processes and workflows to identify inefficiencies and recommend solutions for optimization.

- Drive process re-engineering efforts using Six Sigma, Lean, or similar methodologies.

- Act as a change agent by facilitating smooth transitions from current state to future state processes.

- Leverage data analysis tools (Excel, Tableau, Power BI, SQL) to extract insights and inform business decisions.

- Develop dashboards and reports to track KPIs, metrics, and project performance.

- Provide actionable recommendations based on trend analysis and predictive modeling.

- Collaborate with IT teams to design and deliver solutions aligned with business needs.

- Serve as a liaison between business units and technical teams, ensuring clear communication and understanding of requirements.

- Perform user acceptance testing (UAT) and assist in system integration and deployment activities.

- Ensure all deliverables meet quality standards and compliance requirements.

- Lead and manage a team of Business Analysts, providing guidance, training, and mentorship.

- Define and enforce best practices in business analysis and project documentation.

- Foster a culture of continuous improvement and innovation within the team.

- Build and maintain strong relationships with internal and external stakeholders.

- Act as a trusted advisor to senior management, providing insights and recommendations to drive business success.

- Manage conflicts and expectations effectively to ensure stakeholder satisfaction.

Required Skills & Qualifications :

- Proficiency in business analysis tools and techniques, including wireframing, prototyping, and requirements traceability.

- Advanced knowledge of data analysis and visualization tools (Tableau, Power BI).

- Experience with project management tools (Jira, Trello, MS Project).

- Strong understanding of system architecture and software development lifecycle (SDLC).

- Hands-on experience with databases, SQL, and querying tools.

- Excellent communication and presentation skills, both verbal and written.

- Strong leadership, team management, and interpersonal skills.

- Exceptional problem-solving and critical-thinking abilities.

- Ability to handle ambiguity and adapt to changing business environments.

Education & Certifications :

- Bachelors degree in Information Technology, Computer Science, or related field.

- Certifications such as CBAP, CCBA, PMP, or Agile/Scrum are highly desirable.

Experience :

- 7+ years of experience in business analysis or a related field.

- At least 3 years of experience in a leadership or senior analyst role.

- Proven track record of delivering successful projects and driving business transformation initiatives.