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154 Zycus Infotech Jobs
AVP - Professional Services
10-12 years
Mumbai, Pune, Bangalore / Bengaluru
1 vacancy
AVP - Professional Services
Zycus Infotech
posted 1mon ago
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Flexible timing
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Job Description
- Champion Customer Success : Own a portfolio of high-impact customer accounts, driving strategic initiatives and revenue growth.
- Lead Major Implementations : Manage multi-year SaaS implementations, ensuring they are delivered on time and exceed client expectations.
- Governance Guru : Establish robust governance with both internal and client stakeholders.
- Customer Whisperer : Build strong customer rapport, boosting satisfaction and loyalty.
- Project Maestro : Oversee project schedules, risk management, and budgets, ensuring all contractual commitments are met.
- Tech Leader : Provide technical leadership for digital project implementations, guiding cross-functional teams to success.
- Strategic Innovator : Offer strategic guidance during implementation phases, ensuring all tools, processes, and staff are primed for success.
- Thought Leader : Become a trusted advisor within Zycus, influencing how we implement new products and services.
- Relationship Builder : Cultivate relationships with clients and internal stakeholders at all levels.
- Critical Thinker : Utilize your critical thinking skills to identify strengths and weaknesses in alternative solutions.
Job Requirements:
- Experience : 16+ years of consulting or professional services experience with a Bachelor s degree in Science or Engineering.
- Industry Knowledge : Hands-on experience with enterprise SaaS products, especially in S2P/P2P, CLM, ERP, and CRM applications.
- Background : Candidates from Big 4 firms (Deloitte, PwC, EY, KPMG) or premium Indian business schools (e.g., IIMs, ISB, XLRI) are highly preferred.
- Communication Skills : Stellar verbal and written communication skills.
- Customer Engagement : Extensive experience engaging with customers, with international exposure being a plus.
- Leadership : Proven ability to manage and mentor high-performing teams.
- Ethics : High standards of ethics and accountability.
Employment Type: Full Time, Permanent
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What people at Zycus Infotech are saying
What Zycus Infotech employees are saying about work life
based on 420 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Zycus Infotech Benefits
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Zycus Infotech Mumbai Office Location
Mumbai Office
Zycus, Plot No. GJ - 07, Seepz++, Seepz SEZ, Andheri East
Mumbai
Maharashtra 400096
Maharashtra 400096
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