Human Resources Associate - Operations

Our most valuable asset is our people .

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

Human Resource Associate - Operations

The People Experience Associate will play a key role in ensuring the efficient delivery of HR processes, compliance, and systems to enhance the employee experience. This role involves managing the full spectrum of HR service delivery, operations and HR COE s, from onboarding to payroll management, compliance, and policy development. The individual must be detail-oriented with strong communication capabilities, and a process-excellence mindset to support continuous improvement of HR processes through data-driven insights.

What youl do:

• Communication and coordination: Serve as a point of contact for employees and other stakeholder s inquiries regarding policies and processes and a ssist in resolving employee queries and concerns, escalating when necessary.
• Support employment events (Onboarding, Offboarding, Transfers, Leaves, Remote work, etc): Manage employment events from system data management perspective, m anage employee data, ensuring compliance with internal policies and statutory requirements and p artner and collaborate with employees and other stakeholders to support employees in navigating changes associated with employment events.
• Centralized global support: Operate in centralized model to cater solutions and services to standardized global processes and i dentify continuous improvement opportunities to standardize processes

What youll bring:

• Should be a graduate. Bachelor s degree in human resources preferred.
• 3+ years of experience in HR domain, prior experience of working in HR Operations / Service Delivery / HR COE s is preferred, preferably in a global or professional services firm.
• Strong understanding of HR best practices, labor laws, and regulations in India.
• Demonstrated experience with HR systems (e.g., Workday, SAP SuccessFactors) and proficiency in MS Office, especially Excel.
• Exceptional attention to detail and commitment to maintaining data integrity.
• Strong analytical and problem-solving skills with a proactive approach to identifying and implementing process improvements.
• Excellent interpersonal and communication skills; ability to interact effectively with all levels of the organization.
• High degree of discretion and commitment to confidentiality.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.