New Business Development Executive

Roles and Responsibilities

Cold Calling, Lead Generation & New Business Development:

• Research and identify potential leads through various channels such as online platforms, databases, and industry networks.
• Conduct targeted outbound calls and emails to prospective clients to generate leads and convert them into paying clients.
• Schedule meetings for Sales Team with qualified leads.
• Maintain accurate and up-to-date records of interactions, lead generation and conversions in Excel.
• Collaborate with the sales team to achieve sales goals and to develop and implement strategies for acquiring new customers.

Customer Service & Relationship Management:

• Address customer inquiries and provide detailed product or service information.
• Provide feedback to the management team on customer complaints, needs, concerns.
• Maintaining accurate records and documentation
• Maintain and build strong, long-lasting relationships with both new and existing clients to ensure repeat business.

Desired profile of the candidate

• Experience as a telemarketing executive in customer service, sales, or business development roles.
• Proficiency in Excel is an added advantage.
• Excellent verbal and written communication skills with the ability to engage customers effectively.
• Adaptable and quick to learn about new products, markets, and client needs.

Detail-oriented and organized with excellent time management skills.