4 Zopper Jobs

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
  
• Manage grievances and escalate complex issues to senior team members or supervisors when necessary.
  
• Resolve customer complaints by providing effective solutions, alternatives, or refunds as per company policies.
  
• Collaborate with internal teams to ensure seamless resolution of customer issues.

• Life Insurance experince is mandatory.