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Ziffity

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3.9

based on 16 Reviews

8 Ziffity Jobs

Director - Technology

Ziffity Solutions Pvt Ltd

3.9

based on 16 Reviews

11-15 years

Chennai

1 vacancy

Director - Technology

Ziffity

posted 8hr ago

Job Role Insights

Flexible timing

Key skills for the job

Consulting Cloud Computing Operations Clinical Data Management Product Management Presales

+ 3 more

Job Description

Key Responsibilities

Strategic Technology Leadership

Define and implement the organizationtechnology vision, ensuring alignment with overall business goals.

Develop long-term strategic plans that leverage new and emerging technologies to improve client solutions, operational efficiency, and market competitiveness.

Innovation and RD

Foster a culture of innovation and continuous improvement by keeping the organization at the forefront of industry trends, technology advancements, best practices and customer satisfaction from the beginning and always

Oversee RD efforts to explore new products, services, and solutions that can enhance the organizationofferings

Identify and incubate high-potential technologies that can lead to new revenue streams or operational efficiencies.

Product Development and Technology Solutions

Lead the design, development, and deployment of software products and services that meet client needs and enhance customer satisfaction.

Ensure that solutions are scalable, secure, and aligned with both client and internal standards for quality and reliability.

Work with Product Management teams to define technical specifications, timelines, and resource requirements for new product offerings.

Infrastructure and Operations

Oversee the organizationIT infrastructure, including network, servers, security systems, and data management, ensuring optimal performance, security, and cost-effectiveness.

Develop and enforce policies for IT security, disaster recovery, and data privacy to protect both the organization and its clients.

Implement DevOps practices to streamline product release cycles and improve software development efficiency.

Team Leadership and Development

Build and lead a high-performing technology team, including software developers, data engineers, IT managers, and security professionals.

Set clear objectives, provide mentorship, and encourage ongoing professional development for team members.

Foster a collaborative environment that encourages knowledge-sharing, cross-functional teamwork, and alignment with the companyvision.

Client Relations and Pre-Sales Support

Act as a technical advisor in pre-sales discussions, helping to articulate technical capabilities and solutions to prospective clients.

Build relationships with key clients to understand their business challenges and design tailored technology solutions.

Represent the company in high-level technical discussions with clients and stakeholders to maintain strong partnerships and trust.

Budget and Vendor Management

Develop and manage the technology budget, ensuring investments align with business priorities and provide value.

Negotiate contracts with technology vendors, service providers, and consultants, optimizing costs and ensuring access to high-quality resources.

Evaluate and manage relationships with third-party vendors and technology partners.

KPIs and Success Metrics

Technology ROI: Measuring the impact of technology investments on revenue growth, operational efficiency, and client satisfaction.

Project Delivery: Successful completion of product releases, on-time delivery of solutions, and adherence to quality standards.

Innovation Rate: Introduction of new products, services, or improvements that positively impact the companycompetitive position.

Client Retention: High level of client satisfaction and retention due to reliable, innovative technology solutions.

Team Retention and Growth: High retention and development rate within the technology team, indicating effective leadership and employee satisfaction.

This role is highly strategic, focusing on using technology as a competitive advantage to drive business growth, efficiency, and customer satisfaction.

Requirements

Required Skills and Qualifications

Education: Bachelordegree in Computer Science, Engineering, or a related field; a masterdegree or MBA is often preferred.

Experience: 10+ years of experience in technology leadership roles, ideally within IT services, consulting, or a related sector.

Technical Expertise: Strong understanding of software development, cloud computing, cybersecurity, data management, and modern infrastructure solutions.

Leadership Skills: Proven track record of leading diverse technical teams, with the ability to inspire and align teams around a shared vision.

Business Acumen: Ability to balance technical goals with business priorities, understanding the financial and operational impact of technology decisions.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical ideas to both technical and non-technical stakeholders.