Global Technical Expert, Automation Platforms, Technology

- Specialist/Engineer for a Novartis Core Infrastructure Services /Engineering team. -Is supporting execution continuous improvement service delivery and operations of a specific function /platform. OR supports developing and maintaining a technology roadmap according to the respective Service Strategies of a specific function/platform.
- Perform the operational health deployment and lifecycle of the technology and/or platform solutions OR Design and deploy technology solutions and/or act as L4 support during major and critical incidents.
- Automation of service deployments and management to enable modern delivery flows including DevOps and SRE with a goal of providing efficiency. flexibility and speed at the lowest aggregate cost.

• Responsible for timely delivery of assigned activities -Responsible to track suppliers and partner for effective and efficient delivery of projects -Contribute to service / platform strategy development -Utilizing our project and qualification frameworks to implement run and optimize our multiload infrastructures in a compliant and continues way -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt .
• Distribution of marketing samples (where applicable)

• Stable compliance secure measured by Availability Performance Capacity Metrics.
• Responsiveness and Recovery Speed of critical incidents / issues in business.
• Automation led Programmable Infrastructure and Platform Services

• Strong negotiation and analytical skills.
• Project Management.
• NA.
• Operations Management and Execution.

• Communication Skills.
• IT Infrastructures.
• IT Operations.
• IT Service Management.
• Problem Solving Skills.
• System Integration.
• Vendor Management.