Add office photos
Engaged Employer
i
This company page is being actively managed by
Zeta Team. If you also belong to the team, you
can get access from
here
Zeta
Compare
All Filters
138 Zeta Jobs
Implementation Analyst I
Zeta
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Role :
- Zeta is seeking a highly motivated Implementation Analyst (IA) to join our growing team. The IA will be responsible for providing technical support to our customers and internal teams, ensuring the successful installation, configuration, and operation of our products in the SaaS offering.
What would you do here
- Configure and maintain our products for customers as per the requirements received from the Customer Success/Products/QA/Engineering team.
- Provide technical support to customers via phone, email, and other communication channels.
- Troubleshoot and resolve technical issues working with the engineering team or on individual basis.
- Work closely with internal teams to investigate and resolve complex technical issues
- Identify and escalate product defects and enhancement requests to the appropriate teams
- Create and maintain technical documentation, including knowledge base articles and user guides
- Participate in on-call rotations to provide 24/7 support to customers
What are we looking for
- Bachelor s degree in Computer Science, Electronics Engineering, or a related field.
- 1-2 years of experience in technical support or software implementation, preferably in a customer-facing role.
- Strong problem-solving and analytical skills.
- Experience with Linux operating systems and command line interface.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to work flexible hours, including weekends and holidays, as needed.
- Knowledge of scripting languages such as Python, JavaScript, Bash, or Perl is a plus.
- Knowledge on SQL, and Postman is a must.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Implementation Analyst roles with real interview advice
People are getting interviews at Zeta through
People are getting interviews through
(based on 41 Zeta interviews)
Job Portal
Referral
Company Website
Campus Placement
Walkin
29%
27%
17%
10%
2%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Zeta are saying
Implementation Analyst salary at Zeta
reported by
3
employees
with 3-4
years exp.
₹8.7
L/yr - ₹12.5
L/yr
69%
more
than the average Implementation Analyst Salary in India
View more details
What Zeta employees are saying about work life
based on 242 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Compare Zeta with
Paytm
Compare
PhonePe
Compare
Mobikwik
Compare
Payed
Compare
Razorpay
Compare
BillDesk
Compare
PayPal
Compare
CCAvenue
Compare
Instamojo
Compare
Ola Money
Compare
Oracle
Compare
Fractal Analytics
Compare
Watchyourhealth.com
Compare
Subex
Compare
Kiya.ai
Compare
MathCo
Compare
Sedemac Mechatronics
Compare
Hughes Systique Corporation
Compare
Shorthills AI
Compare
eligarf Technologies
Compare
Similar Jobs for you
Zeta Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
Ground Floor, Tower C, Diamond district, Old Airport Rd, Domlur
Bengaluru
560008
560008
Senior Software Development Engineer - Backend
5-8 Yrs
Hyderabad / Secunderabad
Share an Interview