As the Regional Head of Voyage Optimization Services, you will lead a team of voyage optimization analysts and specialists, acting as a trusted advisor to both internal and external stakeholders.
This position falls under our Professional Services team, with a direct reporting line to the VP / Global Head of Professional Services. Your primary responsibility will be to drive and accelerate the success of our voyage optimisation services, ensuring that customers achieve their digitalisation and sustainability goals through the effective use of ZeroNorths technology.
Key responsibilities:
Lead and manage a team of voyage optimisation analysts and specialists, fostering a collaborative and high-performance work environment.
Collaborate closely with commercial operators, vessel masters, and other internal stakeholders to ensure alignment and effective communication.
Oversee day-to-day optimisation tasks, making informed commercial decisions while ensuring adherence to safety standards.
Develop a deep understanding of ZeroNorths optimisation platform, including back-end processes and user interfaces.
Work closely with customers to understand their business models, strategies, and needs.
Take ownership of customer feedback and challenges, driving innovative solutions that align with customer business models.
Your profile:
5+ years of shore-based experience in the shipping industry as a commercial operator, charterer, marine superintendents, whether routing advisors or 10+ years of sea-going experience on commercial vessels, preferably in the rank of Chief Mate or Master.
Proficiency in digital technologies and data-driven tools, with the ability to quickly learn and effectively utilize new tech products.
Familiarity with emissions reporting workflows, fuel types, and GHG intensity calculation methodologies.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Willingness to travel as needed and operate across varying shifts or time zones to meet business requirements.