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Delivery Manager - IT Services Bangalore
18-20 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Delivery Manager - IT Services Bangalore
Zensar Technologies
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for an accomplished Delivery Manager who is proactive, customer-focused eager to drive successful outcomes in a dynamic, collaborative environment. The Delivery Manager will also be responsible to grow the existing business and identify growth opportunity.
Key Responsibilities:
Delivery Leadership and Strategy
- Oversee end-to-end project planning, execution, and delivery for multiple customer accounts, ensuring on-time, within-scope, and on-budget outcomes.
- Create and implement delivery frameworks that promote effective cross-functional collaboration across development, QA, DevOps, and business teams.
- Lead continuous improvement initiatives, optimizing processes, enhancing quality, and proactively managing risk.
Customer Engagement and Relationship Management
- Build and sustain strong, long-term relationships with customer stakeholders, acting as a trusted advisor and ensuring high satisfaction with service delivery.
- Serve as the primary client contact, facilitating regular meetings to review project status, upcoming needs, and align on strategic objectives.
- Identify upsell and cross-sell opportunities, contributing to account growth and strengthening client partnerships.
Growth and Business Development
- Partner with account managers and sales teams to identify and pursue new business opportunities within existing accounts.
- Contribute to strategic account planning to align delivery activities with overall account growth objectives.
- Prepare proposals, presentations, and other materials to demonstrate value to clients and support business expansion.
Cross-Functional Delivery Management
- Coordinate closely with internal teams, including engineering, product management, and data science, to ensure alignment and seamless collaboration throughout the project lifecycle.
- Proactively address delivery challenges by managing dependencies, identifying risks, and resolving potential bottlenecks.
Foster a collaborative work environment that promotes knowledge sharing and cross-functional alignment for optimal project outcomes
Qualifications:
- 18+ years of experience in IT Delivery with strong expertise in Networking and Cloud Technologies along with good understanding of hyper scaler & Cloud technologies ( AWS, Azure, Google)
- Go-getter with strong leadership and team management skills.
- Proven ability to build and maintain relationship with clients focusing delivery-led sales and expand account value.
- Excellent communication and interpersonal abilities to drive customer satisfaction and project success.
Preferred Skills:
- Good understanding on Technology ( mainly Java based solutions) and Platforms play ( like SFDC, Splunk, ServiceNow)
- Hands-on experience in Networking domain ( Service Provider, Data Center, and Routing/Switching domains.
- Experience working with cloud-based infrastructure and services.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Zensar Technologies Benefits
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Work From Home Team Outings Health Insurance Vacation & Paid Time Off Sabbatical
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Zensar Technologies Mumbai Office Location
Mumbai, Maharashtra Office
Magnet House 2nd Floor, Magnet House Narottam Morarjee Marg, Ballard Estate, Mumbai - 400 001
Mumbai, Maharashtra
400001
400001
Delivery Manager - IT Services Bangalore
18-20 Yrs
Kolkata, Mumbai, New Delhi +4 more
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