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based on 36.5k Reviews

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989 Infosys Jobs

Delivery Manager - Workplace Services

18-20 years

Bangalore / Bengaluru

Delivery Manager - Workplace Services

Infosys

posted 14hr ago

Job Description


Job Title
Delivery Manager - Workplace Services

Responsibilities
A service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A service delivery manager plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs, which embrace both administrative and technical roles, are best suited for skilled and hard-working individuals who possess superb leadership and interpersonal skills, and who are passionate about delivering end-to-end customer-driven solutions.
  • Prior Experience in lead large teams and engagement
  • Experience in customer service, leadership, and logistics may be advantageous.
  • Proven working experience as a project management in Workplace services (WPS) in the information technology sector
  • Demonstrated knowledge of or experience with evidence-based leadership and employee engagement frameworks.
  • Demonstrated interpersonal and leadership skills with knowledge of practice management and administration.
  • Demonstrated success in change management, teamwork, and matrix management.
  • Strong coaching and consultative skills.
  • Expertise in organizational change, strategy, and best practice identification and adoption.
  • Excellent oral, written and presentation skills.
  • Ability to manage multiple projects and priorities within deadlines.
  • Excellent organizational and project management skills.
  • Strong attention to detail.Preferred Skills:Technology->Infrastructure-Transformation->Infrastructure-Transformation - ALL Foundational->Program Management->Large Deal Program Management process Technology->Infrastructure-DataCenter->IT Operations Technology->Cloud Platform->Modern Workplace Transformation Services Educational RequirementsMaster Of Engineering,Bachelor Of Science,BTech,Bachelor of Engineering Service LineCloud & Infrastructure Services* Location of posting is subject to business requirements CLICK TO PROCEED

  • Employment Type: Full Time, Permanent

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    People are getting interviews at Infosys through

    (based on 4.5k Infosys interviews)
    Job Portal
    Company Website
    Campus Placement
    Referral
    Walkin
    Recruitment Consultant
    31%
    22%
    20%
    11%
    5%
    2%
    9% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Infosys are saying

    3.9
     Rating based on 12 Delivery Manager reviews

    Likes

    Good work environment

    Dislikes

    Salary compared to market is less

    Read 12 reviews

    Delivery Manager salary at Infosys

    reported by 243 employees with 19-27 years exp.
    ₹25 L/yr - ₹57 L/yr
    62% more than the average Delivery Manager Salary in India
    View more details

    What Infosys employees are saying about work life

    based on 36.6k employees
    73%
    89%
    68%
    91%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Infosys Benefits

    Submitted by Company
    5 Days Working
    Flexible Working Hours
    Maternity, Paternity and Adoption Leave
    Transportation
    Submitted by Employees
    Work From Home
    Cafeteria
    Health Insurance
    Soft Skill Training
    Gymnasium
    Job Training +6 more
    View more benefits

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    Infosys Bangalore / Bengaluru Office Locations

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    Bengaluru Office
    Headquarter
    Infosys, Plot No.44 Hosur Main Road, Electronics City Bengaluru
    Karnataka 560100
    Bengaluru Office
    Infosys, K 310, 1st Main Road, 5th Block, Koramangala Bengaluru
    Karnataka 560095

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