81 Zallery Jobs
Assistant Manager - Sales - Jewellery Business (4-8 yrs)
Zallery
posted 4d ago
Key skills for the job
Assistant Manager Jewellery
- Position Overview:
- We are seeking a dynamic and results-driven Assistant Manager - Jewellery to join our prestigious Mehrauli store.
- The ideal candidate will be responsible for driving sales, managing customer relationships, and overseeing all activities related to the jewellery sales category.
- This role requires a strong understanding of luxury retail, exceptional communication skills, and a passion for fine jewellery.
Key Responsibilities:
- Achieve and exceed sales targets through effective client engagement and consultative selling techniques.
- Build and maintain strong relationships with high-net-worth clients, ensuring exceptional customer experiences.
- Manage day-to-day sales operations, including inventory management, stock replenishment, and display arrangements.
- Collaborate with the store manager to develop and implement sales strategies to enhance business growth.
- Provide product knowledge training to the sales team, ensuring they are well-versed in the jewellery collections and craftsmanship.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Handle customer queries, feedback, and resolve complaints in a professional manner.
- Assist in organizing in-store events, trunk shows, and exclusive client appointments to promote the brand.
- Prepare regular sales reports, analyzing performance metrics, and suggesting areas for improvement.
Qualifications:
- Degree in Business Administration, Marketing, or a related field.
- 3-5 years of experience in luxury retail sales, preferably in fine jewellery.
- Strong understanding of luxury customer service standards and sales techniques.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work in a fast-paced environment with a focus on achieving targets.
- Proficient in MS Office and POS systems.
Key Competencies:
- Sales-driven with a strong business acumen.
- Customer-centric with a focus on delivering exceptional service.
- Leadership and team management skills.
- Attention to detail and an eye for aesthetics.
Functional Areas: Other
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