Associate Consultant - ServiceNow Job

We are looking forward to hire ServiceNow Professionals in the following areas :

Experience: 3+ years

Location: Pune_Magarpatta

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We are seeking an experienced IT Integration Specialist to join our team in Pune. The ideal candidate will possess a strong background in IT integrations, including experience with xMatter and ServiceNow, as well as other relevant technologies.

Key Responsibilities:

• Minimum of 3 years of experience in ServiceNow, IT integrations (xMatter experience is a plus).
• Work on ServiceNow workflows, event management, IT Operations Management (ITOM), Automated Test Framework (ATF), and API integrations.
• Administer and develop IT solutions to meet business requirements.
• Execute end-to-end integrations with ServiceNow using raw load, API, and webhooks, including the creation of events, alerts, and subflows.
• Collaborate with cross-functional teams to design and implement effective workflows and event management processes.
• Utilize observability tools to monitor system performance and reliability.
• Maintain a solid understanding of infrastructure knowledge to support system management and troubleshooting.
• Support and troubleshoot monitoring tools such as AppDynamics, Dotcom, and SCOM as needed.

• Proven experience with ServiceNow workflows, event management, ITOM, ATF, and API integrations.
• Strong understanding of end-to-end integration processes with ServiceNow, including event/alert/subflow creation.
• Good understanding of infrastructure concepts and best practices.
• Experience with observability tools (any) is required.
• Familiarity with any of the monitoring tools such as AppDynamics, Dotcom, and SCOM is advantageous.
• Excellent problem-solving skills and a proactive approach to challenges.
• Strong communication and collaboration skills.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture