Tele Sales Executive

As a telecaller, key responsibilities typically include:

1. Customer Interaction: Making outbound calls or receiving inbound calls to interact with customers and potential clients.
2. Information Dissemination: Providing detailed information about products or services, answering queries, and addressing concerns.
3. Lead Generation: Identifying and qualifying potential leads through calls, emails, and other communication channels.
4. Sales and Conversion: Persuading potential customers to purchase products or services and achieving sales targets.
5. Customer Service: Handling customer complaints, providing solutions, and ensuring customer satisfaction.
6. Data Management: Recording details of interactions, updating customer databases, and maintaining accurate call records.
7. Feedback Collection: Gathering customer feedback to improve products, services, and customer experience.
8. Follow-up: Scheduling follow-up calls and meetings to nurture leads and maintain customer relationships.
9. Compliance: Adhering to company policies, procedures, and legal requirements, including data protection and privacy regulations.
10. Training and Development: Continuously improving product knowledge, sales techniques, and communication skills through training sessions and self-study.