1. HR Support for Program-Specific Services: o Serve as the primary HR contact for employees in the Commerce, Non-Residential, and Government Exams programs. o Provide guidance on HR policies and practices, adapting them to the specific requirements and challenges of each program. o Collaborate with program leaders to align HR strategies with program goals and objectives. 2. Talent Acquisition & Onboarding: o Work with the Talent Acquisition team to develop recruitment strategies for program-specific roles, ensuring a steady pipeline of qualified candidates. o Oversee the onboarding process for new hires in each program, ensuring a smooth and engaging experience that fosters alignment with program goals. o Conduct orientation sessions tailored to each program, introducing new hires to key expectations, team dynamics, and culture. 3. Employee Relations & Engagement: o Address employee relations issues within the programs, including managing grievances, resolving conflicts, and fostering open communication. o Develop and implement engagement activities tailored to each program to boost employee morale and commitment. o Conduct regular feedback sessions and check-ins with employees to monitor engagement levels and gather insights on program-specific concerns. 4. Performance Management & Development: o Partner with program leaders to facilitate goal-setting, performance appraisals, and continuous feedback for staff in each program. o Identify high-potential employees and work with managers to create personalized development plans that align with career growth and program objectives. o Support managers in addressing underperformance through coaching and performance improvement plans (PIPs). 5. Learning & Development (L&D) Initiatives: o Assess training needs within each program and coordinate with the L&D team to design and deliver relevant training programs. o Promote participation in L&D programs and encourage managers to support ongoing employee development.
Educational Qualification
Required Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 3-5 years of HR experience, with experience supporting multiple business units or programs preferred. Strong understanding of HR best practices in employee relations, performance management, and compliance. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Preferred Qualifications: HR certification (e.g., SHRM-CP, PHR) is an advantage. Experience in a program-specific HRBP role or supporting a diverse range of business units. Familiarity with data analysis and HR metrics for reporting and improvement purposes.