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8 XenonStack Jobs

Technical Support Engineer

0-2 years

Nagaur

1 vacancy

Technical Support Engineer

XenonStack

posted 24d ago

Job Description

Research and identify solutions to Technical issues.

Manages day-to-day Incident and Service requests. Responsible to manage the Service Desk email box and assign emails to appropriate department. Ensure that complaints should be resolved on time.

Provides ticket status to resources as needed. Provide technical support, account integration, backend support and advice to IT teams. Excellent knowledge on Hardware networking.

Basic Database querying. Technical Requirements. Experience and knowledge of Linux/Windows Server administration.

Experience with CDN configuration (Cloudflare or any other CDN).

Experience with monitoring tools technologies (eg. Site24x7, DataDog or any other).

Experience with Patch Management.

Knowledge of Load Balancers.

Knowledge of Active Directory, LDAP and SSO integrations.

Knowledge of Data security Firewalls Rules.

Ability to diagnose and troubleshoot technical issues.

Professional Attributes. Excellent communication skills. Attention to detail. Analytical mind and problem-solving aptitude. Strong Organizational skills. Ready to work in Shifts.

Visual Thinking. Educational Qualification Diploma or simple graduation with Computer hardware course. Experience 1 2 years.

Employment Type: Full Time, Permanent

Read full job description

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What people at XenonStack are saying

5.0
 Rating based on 2 Technical Support Engineer reviews

Likes

I Have worked with xenonstack team. The work is high quality and response to request is the best i have seen. Supporting staff member.

  • Salary - Excellent
  • +6 more
Dislikes

Everything is going good.

Read 2 Technical Support Engineer reviews

Technical Support Engineer salary at XenonStack

reported by 5 employees with 2-5 years exp.
₹3 L/yr - ₹4.2 L/yr
19% less than the average Technical Support Engineer Salary in India
View more details

What XenonStack employees are saying about work life

based on 197 employees
63%
55%
72%
90%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

XenonStack Benefits

Submitted by Company
Cafeteria
Work From Home
Team Outings
Soft Skill Training
Health Insurance
Job Training +1 more
Submitted by Employees
Job Training
Cafeteria
Work From Home
Soft Skill Training
Health Insurance
Team Outings +6 more
View more benefits

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