Lead - HR Operations

Role & responsibilities

The HR Operations Specialist is responsible for managing and optimizing the day-to-day HR processes and operations to ensure smooth and efficient HR service delivery. This role involves handling employee records, processing payroll, ensuring compliance with HR policies and regulations, and supporting various HR functions.

Employee Records Management:

• Maintain and update employee records in HRIS (Human Resource Information System).
• Ensure accuracy and confidentiality of all employee data.
• Handle employee queries related to HR records.

Payroll Processing:

• Collect and verify payroll information.
• Process payroll accurately and on time.
• Ensure compliance with relevant tax laws and regulations.
• Address and resolve payroll discrepancies and issues.

Compliance and Reporting:

• Ensure compliance with local, state, and federal regulations related to HR.
• Prepare and submit required HR reports and documentation.
• Assist in audits and compliance reviews.

Onboarding and Offboarding:

• Coordinate new hire onboarding processes, including paperwork, orientation, and training.
• Manage the offboarding process, including exit interviews and final settlements.

Benefits Administration:

• Assist in the administration of employee benefits programs.
• Handle benefits-related inquiries and issues.
• Liaise with benefits providers and vendors.

HR Process Improvement:

• Identify opportunities to improve HR processes and workflows.
• Implement best practices and innovative solutions to enhance HR operations.
• Assist in the development and documentation of HR policies and procedures.

Employee Relations:

• Support employee engagement initiatives.
• Assist in resolving employee relations issues and conflicts.
• Provide guidance on HR policies and practices.

HR Support:

• Provide general HR support and assistance to employees and management.
• Assist in HR projects and initiatives as needed.

Preferred candidate profile

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience with HR process improvement initiatives.
• 3-8 years of experience in HR operations or a similar role.
• Strong knowledge of HRIS and payroll systems.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in data handling.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information.
• Knowledge of labor laws and regulations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).