Sr Associate Collections Analyst (Cash App)

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast.

When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.

And when we began to rise, one thing that really set us apart was our culture.

A culture which was driven by our value of putting our people first.

And ever since, the happiness, development, and contribution of every Workmate is central to who we are.

Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business.

Thats why we look after our people, communities and the planet while still being profitable.

Feel encouraged to shine, however that manifests: you dont need to hide who you are.

You can feel the energy and the passion, it's what makes us unique.

Inspired to make a brighter work day for all and transform with us to the next stage of our growth journeyBring your brightest version of you and have a brighter work day here.

About The Team.

Workday's Accounts Receivable, Collections Team is a diverse group of customer service focused people, with an invaluable mix of experience and backgrounds.

Our team promotes Workdays Core Values with ?Employeesbeing the first of them.

This is why we:.

Empower you to follow your desired career path & achieve professional and personal goals.

Encourage work-life balance and wellbeing.

Are proud to champion equal opportunities for everyone.

We are a global team but that doesnt stop our sense of collaboration, supportiveness and fun!.

About The Role.

Workday's Accounts Receivable Team is continuing to expand and we're seeking a skilled Accounts Receivable AnalystCash Application who wants to make their mark on a growing organization.

This role will work with multiple departments within the company.

To be successful in this role, the individual must be able to manage multiple deadlines, have strong analytical skills, be detail oriented, display a high level of organizational skills and enjoy collaborating with people with a diverse set of talents, in a dynamic fast-pace environment.

Job responsibilities include but are not limited to:.

Responsible for recording customer payments and performing account reconciliations.

Assist with month end close responsibilities.

Investigate and resolve payment queries.

Maintain customer records.

Special projects as assigned.

Builds rapport and trust with internal customers.

Collaborates with team and takes initiative on process improvement opportunities.

About You.

Basic Qualifications:.

2+ years of accounts receivable (or similar) experience.

Other Qualifications:.

Organized, detail oriented and accurate.

Strong computer skills are necessary, including Excel and Google docs.

Strong analytic and problem solving skills.

Excellent oral, written and interpersonal communication skills.

Strong ability to follow through and take ownership of issues.

Customer service focused and solution oriented.

Professional demeanor.

Continually evaluates processes and seeks to improve operational efficiencies.

Our Approach to Flexible Work.

With Flex Work, were combining the best of both worlds: in-person time and remote.

Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our rolesIf so, ask your connection at Workday about our Employee Referral process!.