AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
68 EPIQ Systems Jobs
Collections Analyst
3-8 years
₹ 5 - 8.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad
1 vacancy
Collections Analyst
EPIQ Systems
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Collections Analyst will be working in a shared services environment, and will be responsible for research, analysis, and collection of overdue accounts. This position works closely with internal and external business partners to meet the goals and tasks assigned in an ever-changing business environment. This individual is responsible for assisting in the design, implementation and deployment of policies and procedures, as well as streamlining current collection processes. The successful candidate will be customer, creative, and solution oriented, while delivering timely and high-quality results and able to pursue multiple concurrent initiatives. This is a remote position.
Job Responsibilities
- Ensure timely collection of invoices, and routine follow-up of assigned accounts, providing a high level of professionalism in all communications
- Work in conjunction with sales and client services teams to manage the client accounts, and deliver top quality customer service to both internal and external business partners
- Research contracts, past emails, payments, and other documentation to ensure all knowledge of the client matter is understood prior to beginning collection efforts
- Research short-payments and unapplied cash and follow through with appropriate measures as required to bring the issue to closure
- Research and reporting of payment history as requested by client or Epiq personnel
- Assist in the creation of collections process documentation as needed
- Provide specialized custom reporting specific to clients on a monthly or ad hoc basis
- Trend analysis of accounts to understand payment frequency, billing submission status, and overall health of the account
Qualifications and Skills
- 3+ years experience working in a business-to-business collections environment
- Has experience working US accounts. Understands currencies, date formats, dollar amounts, verbiage.
- Must be able to adapt given the cultural barriers by adjusting your communication style to accommodate our preferences (US Based Communication). Will need to formulate complete, clear, and understandable emails as we are a global company.
- Has experience working US accounts. Understands currencies, date formats, dollar amounts, verbiage.
- Speak and understand clearly for phone calls. Be able to make international phone calls.
- Be able to analyse all data related to a customer account and know the correct action to take based on the circumstances. We have had issues in the past of customers mentioning services issues, being on a payment plan, or asking for help, but the analyst doesn t understand and keeps sending a regular email ignoring the customers concerns. This can create business relationship issues.
- Excellent attention to detail
- Strong problem solving and analysis skills
- Excellent verbal and written communication skills and interpersonal skills
- Positive attitude and strong customer focus
- Ability to thrive in a fast-paced business environment
- Demonstrated capability to analyse business processes
- Independent thinker with high initiative
- Able to work in stressful situations
- Ability to manage multiple concurrent activities
- Advanced skills with Microsoft Excel and Word preferred
- SAP experience ideal but not required
- Critical and analytical thinking. This is very important for this position. Will need to be able to act on whatever the client is providing in the email. Will need to be able to determine which internal team they should loop in depending on what their issue/concern is.
- Be able to research and analyze payments, bank statements, checks, wire, different currencies, etc.
- Research and review an Epiq contract/sow/quote to determine the terms and who the financially liable party is.
- Can multitask priorities. We have a lot of things going at one time and it can be very overwhelming to anyone that cannot take on multiple tasks.
Employment Type: Full Time, Permanent
Read full job descriptionEPIQ Systems Interview Questions & Tips
Prepare for EPIQ Systems roles with real interview advice
What people at EPIQ Systems are saying
Rating based on 1 Collection Analyst
review
Anonymous · Finance & Accounting
in Hyderabad / Secunderabad
Likes
It helped me enhance my skills and work culture is supre cool 😎 when compared to other corporat &MNC companies.
- Salary - Excellent
+6 more
Dislikes
There is nothing to dislike in EPIQ.
Collection Analyst salary at EPIQ Systems
reported by
11
employees
with 3-8
years exp.
₹5
L/yr - ₹8.5
L/yr
33%
more
than the average Collection Analyst Salary in India
View more details
What EPIQ Systems employees are saying about work life
based on 250 employees
Flexible timing
Monday to Friday
No travel
Day Shift
EPIQ Systems Benefits
View more benefits
Compare EPIQ Systems with
Cognizant
Compare
Infosys
Compare
TCS
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
Xoriant
Compare
CitiusTech
Compare
HTC Global Services
Compare
HERE Technologies
Compare
Tietoevry
Compare
Collabera Technologies
Compare
Unisys
Compare
Slk Software Services
Compare
Altimetrik
Compare
Apexon
Compare
TEKsystems
Compare
Similar Jobs for you
Power Platform Senior Developer
5-7 Yrs
₹ 20 - 25L/yr
Hyderabad / Secunderabad
Staff Software Developer-Python/React
8-10 Yrs
Hyderabad / Secunderabad, Pune
Quality Control Analyst - Cyber Review, Data Analysis & Notifications
1-2 Yrs
Hyderabad / Secunderabad
Senior Analyst - Cyber Review, Data Analysis & Notifications
2-7 Yrs
Hyderabad / Secunderabad
Share an Interview