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Process Developer- Collections

2-5 years

₹ 1.35 - 6L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Jaipur

Process Developer- Collections

Genpact

posted 13d ago

Job Role Insights

Flexible timing

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

   Inviting applications for the role of Process Developer- Collections     Responsibilities    •    The purpose of this position is to communicate verbally/in written with the clients and the related departments in order to collect the debt registered by them, according to the Standardized Operating Procedures and Work Instructions.   •    Booking of Incoming Payments: - Bank Statement; - Remittance advices.   •    Review customer complaints and update customer records if required •    Documenting customer interactions & providing information to customers •    Coordinating the chase activity, query resolution/dispute management: - Verbal & Written Communication with client; - Verbal & Written Communication with related departments.   •    Managing dunning letters/collection letters: - Issuing, checking and sending dunning letters/Collection letters   •    Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures   •    Escalating of all unsolved/unclear issues to the team leader  Qualifications  Minimum qualifications  •    Bachelor’s degree •    Relevant experience in Order Management or Cash application  •    Strong Communication Skills (verbal and written)    Preferred qualifications   •    Good customer handling skills  •    High Energy level  •    Good interpersonal skills that can lead multiple responsibilities simultaneously  •    Good influencing skills and interpersonal, analytical skills and attention to detail  •    Good team commitment and results delivery orientation  •    Good experience in Order to Cash end to end processes  •    Good understanding of the MS Office suite  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

 


Employment Type: Full Time, Permanent

Read full job description

Genpact Interview Questions & Tips

Prepare for Genpact Process Developer roles with real interview advice

Top Genpact Process Developer Interview Questions

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
Q2. What are the three golden rules? What are fictitious assets? What are contingent liabilities? What is reserve and provision and why it's cre ... read more
Q3. How to prepare invoices account
View all 198 questions

What people at Genpact are saying

4.0
 Rating based on 5.8k Process Developer reviews

Likes

Cannot say..people are good..

  • Job security - Excellent
Dislikes

Policies are bad. Insurance claims are ver poor. Ca facility is terrible.. In this scorching hot temperature cabs runs with AC off.. Salaries are very low and appraisal as well. No fun activities and no annual parties.

  • Salary - Bad
  • +5 more
Read 5.8k Process Developer reviews

Process Developer salary at Genpact

reported by 36.3k employees
₹1.1 L/yr - ₹6.8 L/yr
At par with the average Process Developer Salary in India
View more details

What Genpact employees are saying about work life

based on 31.4k employees
60%
84%
70%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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Genpact Jaipur Office Location

View all
Jaipur Office
Jawaharlal Nehru Marg, Malviya Nagar, Near Venkateshwara Temple, Jaipur, Rajasthan Jaipur
302017

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