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I was interviewed in Sep 2024.
Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.
Prioritized tasks based on severity and impact on users
Communicated with stakeholders to provide updates and manage expectations
Coordinated with other team members to resolve issues efficiently
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I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
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Some common commands for technical support engineers include ping, ipconfig, and tracert.
Ping: Used to test the reachability of a host on an IP network.
Ipconfig: Displays all current TCP/IP network configuration values.
Tracert: Shows the route that packets take to reach a specified destination.
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