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Workday Technical Support Analyst Interview Questions and Answers

Updated 28 Oct 2024

Workday Technical Support Analyst Interview Experiences

1 interview found

Technical Support Analyst Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I appeared for an interview in Sep 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself which is not on resume
    • Add your answer
  • Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
    • Add your answer
  • Q3. Basics of troubleshooting tools
    • Add your answer
  • Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
    • Add your answer
  • Q5. Have you handles sev1/sev2 all at once,how did you interacted
  • Ans. 

    Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.

    • Prioritized tasks based on severity and impact on users

    • Communicated with stakeholders to provide updates and manage expectations

    • Coordinated with other team members to resolve issues efficiently

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided

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🌟 Expected Salary vs. Market Value for Gen Z in India 🌟
As Gen Z steps into the workforce, there's a noticeable gap between their salary expectations and the current market value. According to recent surveys, Gen Z believes they need an average salary of ₹14 lakhs to feel financially healthy. However, the reality is quite different, with the average Gen Z worker earning around ₹2-7 Lakhs annually. This disparity highlights the challenges and aspirations of the youngest generation in the workforce. While their expectations may seem high, it's essential to understand the factors driving these numbers, such as rising living costs, student debt, and the desire for financial security. Employers need to bridge this gap by offering competitive salaries, growth opportunities, and a supportive work environment. On the other hand, Gen Z should focus on building skills, gaining experience, and understanding market trends to align their expectations with reality. Let's work together to create a balanced and thriving workforce for the future! 💼🌍
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Interview questions from similar companies

Analyst Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 3 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How important is for you to celebrate Christmas?
  • Ans. Basically here they wanted to know if you would be flexible enough to work on Christmas day. The reason because December happens to be a crucial month for year end and the workload is overwhelming. So the crux of the question is you only get one day leave for Christmas I.e Christmas day else you are asked to work. It may happen that your leaves are not approved at all the rest of the days depending on the situation. Ha
    • Answered Anonymously
    Add your answer
  • Q2. How often have you been given negative feedback?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They want to know how flexible you are and will you be available for business as and when required. That includes stretched hours, overtime.

Analyst Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.

Analyst Interview Questions & Answers

VMware Software user image

posted on 12 May 2021

Interview Questionnaire 

1 Question

  • Q1. Prior experience
    • Add your answer

Analyst Interview Questions & Answers

ServiceNow user image Anonymous

posted on 16 Oct 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Background about your current Organization
    • Add your answer
  • Q2. Your skill set and how it matches with the current Organization Skill set
    • Add your answer
  • Q3. Questions in Excel, Project Management, Process Flow Understanding
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was not really aware of what to do in an interview.

He/She did not know about the job responsibilities well when asked regards the role in depth.

Everything was asked generally picking up from resume and nothing great from a technical standpoint.

Not really sure of why the company was hiring when the interviewer had no idea about a lot of things. In terms of the skill set it was more than what was asked for and the interview extended from the given time frame with back to back questions yet ending up in no offer.

Not very clear about what the position is all going to be about.

I think the HR/Hiring Manager needs to be well aware of whom they have to send for the interview.

Analyst Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 3 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion with 10 people. Random topic

Round 3 - One-on-one 

(2 Questions)

  • Q1. Candid, resume based
    • Add your answer
  • Q2. Tell me something about yourself? Your strengths?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, don't lie, be clear, resume should match keywords

Analyst Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 20 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Job profile in previous post
    • Add your answer

Analyst Interview Questions & Answers

Adobe user image Vijay Gupta

posted on 18 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was easy and understanding was good

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about self
    • Add your answer

Analyst Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 12 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self and your past experience ? 2. Regulation in US healthcare? 3. Case study
  • Ans. I shared all the details ACO, Obama are
    • Answered Anonymously
    Add your answer
  • Q2. Laws in us healthcare
    • Add your answer
  • Q3. Obama care , affordable care act
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go

Analyst Interview Questions & Answers

Automatic Data Processing (ADP) user image Devayan Bhattacharya

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why are you leaving your previous company
  • Ans. 

    Looking for new challenges and growth opportunities

    • Desire to expand skill set and take on new challenges

    • Seeking a company with a better cultural fit

    • Company downsizing or restructuring

    • Commute or relocation issues

    • Personal reasons such as family or health

    • Answered by AI
    Add your answer
  • Q2. Will you be completing your notice period
  • Ans. 

    Yes, I will be completing my notice period.

    • I am committed to fulfilling my professional obligations.

    • I understand the importance of completing the notice period for a smooth transition.

    • I have successfully completed notice periods in my previous roles.

    • I am prepared to hand over my responsibilities and assist in the transition process.

    • Answered by AI
    View 1 more answer
Round 3 - Technical 

(2 Questions)

  • Q1. Basic math questions
    • Add your answer
  • Q2. They check of you can hold long conversations
    • Add your answer
Round 4 - Behavioral 

(2 Questions)

  • Q1. Same as hr and operations
    • Add your answer
  • Q2. Why do want to join adp
  • Ans. 

    I am excited to join ADP because of its reputation as a leader in HR technology and its commitment to employee development.

    • ADP's reputation as a leader in HR technology is impressive and I want to be a part of that innovation.

    • I appreciate ADP's commitment to employee development and growth opportunities.

    • I am excited about the potential to work with a diverse and talented team at ADP.

    • I believe ADP's values align with my...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Adp addresses their B2B partners as clients and not customers

Please complete minimum of 2 years in your previous company for smooth interview
More about working at Workday

Workday Interview FAQs

How many rounds are there in Workday Technical Support Analyst interview?
Workday interview process usually has 1 rounds. The most common rounds in the Workday interview process are One-on-one Round.
How to prepare for Workday Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Workday. The most common topics and skills that interviewers at Workday expect are Payroll, Analysts, Benchmarking, Computer Networking and Core.
What are the top questions asked in Workday Technical Support Analyst interview?

Some of the top questions asked at the Workday Technical Support Analyst interview -

  1. have you handles sev1/sev2 all at once,how did you interac...read more
  2. Scenario based questions for customer interaction knowledge check eg how to han...read more
  3. Basics of troubleshooting to...read more

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Workday Technical Support Analyst Interview Process

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