Workday Technical Support Analyst Interview Questions and Answers

Q1. How to solve the error in the code? what is scope? what are logical operators?
Ans. 
Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.
• Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

• To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...read more
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Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
Ans. 
To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.
• Use getElementById or querySelector to get data in a table using js

• Other ways to print output include console.log and innerHTML

• A block in js is a set of statements enclosed in curly braces,
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Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...read more
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Q2. Why do I want to switch from my previous company?
Ans. 
Seeking new challenges and growth opportunities in a different environment.
• Looking for new challenges and opportunities for growth

• Interested in gaining experience in a different industry or technology

• Seeking a better work-life balance or company culture

• Wanting to work with a different team or leadership style
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Q1. How does internet works
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Q2. HTTP codes SQL troubleshooting
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Q1. SQL python java
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Q1. Salary negotiations
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Q2. Work shifts questions
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Q1. Tell me about yourself
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Q2. Walk me through the resume
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Q1. Walk me through the resume
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Q2. Salary expectation
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Q1. Few linux commands
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Q2. Explain few, Any command for example
Ans. 
Some common commands for technical support engineers include ping, ipconfig, and tracert.
• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.
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Versant round where you have to complete some given task given by them in a given time frame

Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
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Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
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Q1. About projects which I have worked on hybris
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Q2. Tools in hybris used
Ans. 
Hybris uses various tools for development and support tasks.
• Eclipse IDE for development

• Hybris Administration Console for configuration

• HAC for monitoring and troubleshooting

• Ant for building and deploying

• Jenkins for continuous integration
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Normal GD with 8-10 people

Q1. What is networking? What is IPV4? Explain network layer Implement networking layer concept in real life
Ans. 
Networking is the practice of connecting computers and other devices to share resources and communicate with each other.
• Networking involves the use of protocols and technologies like TCP/IP, Ethernet, and Wi-Fi.

• IPV4 is a version of the Internet Protocol that uses a 32-bit address scheme.

• The network layer is responsible for routing data packets from the source to the destination.

• Implementing networking layer concept in ...read more
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Q1. Normal questions asking if you're fit for the role
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Q1. Questions related to salary and shift
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Q1. Tell me about yourself
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Q2. Current Job role
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Q1. Work Experience
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Q2. Current Job roles and KPIs
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Q1. OS Troubleshooting
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Q2. Network Troubleshooting
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