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Workday Technical Support Analyst Interview Questions and Answers

Updated 28 Oct 2024

Workday Technical Support Analyst Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I was interviewed in Sep 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself which is not on resume
  • Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
  • Q3. Basics of troubleshooting tools
  • Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
  • Q5. Have you handles sev1/sev2 all at once,how did you interacted
  • Ans. 

    Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.

    • Prioritized tasks based on severity and impact on users

    • Communicated with stakeholders to provide updates and manage expectations

    • Coordinated with other team members to resolve issues efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Manual testing basics

I applied via Walk-in and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Its for FP&A process and the major questions were from the basics of FP&A. How it starts and how its ends and Previous job roles.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's quite a moderate interview but be prepare for more rounds of technical interviews.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 18 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Background
  • Q2. Expertise

Interview Preparation Tips

Interview preparation tips for other job seekers - Be to the point and list swot

I applied via Walk-in and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1) Email writing + Communication test + Excel test + Resume work experience with break explanation

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good from my side and interview was easy.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Not remembered exactly

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough to crack the interview.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 28 Jun 2022

I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was general aptitude with numerical,reasoning and general such questions with coding MCQ

Round 2 - One-on-one 

(1 Question)

  • Q1. Syntax and tech questions from c, python and oops. HR question was like what will I do if this happens in team. How will i face it or resolve it.

Interview Preparation Tips

Interview preparation tips for other job seekers - 3 panel members were there with 1 HR and 2 TR. Technical questions were few basic questions from c & python and Oops questions. HR was like scenario based. Frw questions were asked based on my resume content. It's good to be truthful in what we fill in our resume and stick to it.

Analyst Interview Questions & Answers

Infosys user image rohit mehar

posted on 29 Jan 2017

I was interviewed before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. 7-8 approx

Interview Preparation Tips

Round: Test
Experience: there were different part on each 10 questions of quant,logical,verbal,paragraph,decision making
test was easy some verbal section was tough
Duration: 1 hour

Round: Technical + HR Interview
Experience: basic question
1. tell me about yourself?
2. why infosys?
3.your role at infosys?
4.they give me project view on saving electricity of college
some question was related to my project and some was from technical . overall it was nice exp.

Skills: communication, Confidence, problem solving approch
College Name: NIT ALLAHABAD

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Company A paid to B on behalf of Company C. Journal entries in their books
  • Q2. Why do you want to change company at this Covid 19 situation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and advice positive suggestions.

I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 3 - Technical 

(1 Question)

  • Q1. Oops About c++ Dbms Data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during interviews
Contribute & help others!
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Workday Interview FAQs

How many rounds are there in Workday Technical Support Analyst interview?
Workday interview process usually has 1 rounds. The most common rounds in the Workday interview process are One-on-one Round.
How to prepare for Workday Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Workday. The most common topics and skills that interviewers at Workday expect are Payroll, Analysts, Benchmarking, Computer Networking and Core.
What are the top questions asked in Workday Technical Support Analyst interview?

Some of the top questions asked at the Workday Technical Support Analyst interview -

  1. have you handles sev1/sev2 all at once,how did you interac...read more
  2. Scenario based questions for customer interaction knowledge check eg how to han...read more
  3. Basics of troubleshooting to...read more

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Workday Technical Support Analyst Interview Process

based on 1 interview

Interview experience

3
  
Average
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