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Workday Technical Support Analyst Interview Questions and Answers

Updated 28 Oct 2024

Workday Technical Support Analyst Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I was interviewed in Sep 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself which is not on resume
  • Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
  • Q3. Basics of troubleshooting tools
  • Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
  • Q5. Have you handles sev1/sev2 all at once,how did you interacted
  • Ans. 

    Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.

    • Prioritized tasks based on severity and impact on users

    • Communicated with stakeholders to provide updates and manage expectations

    • Coordinated with other team members to resolve issues efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
  • Q2. Scenario Based Questions
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why would we choose you ?
  • Q3. Salary expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What are the three types of data extensions?
  • Q2. How many complex journeys you have worked on?
Round 2 - HR 

(2 Questions)

  • Q1. Would you be able to handle a client when something is messed up?
  • Q2. Are you open for shifts?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through the resume
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About your self

Workday Interview FAQs

How many rounds are there in Workday Technical Support Analyst interview?
Workday interview process usually has 1 rounds. The most common rounds in the Workday interview process are One-on-one Round.
How to prepare for Workday Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Workday. The most common topics and skills that interviewers at Workday expect are Payroll, Analysts, Benchmarking, Computer Networking and Core.
What are the top questions asked in Workday Technical Support Analyst interview?

Some of the top questions asked at the Workday Technical Support Analyst interview -

  1. have you handles sev1/sev2 all at once,how did you interac...read more
  2. Scenario based questions for customer interaction knowledge check eg how to han...read more
  3. Basics of troubleshooting to...read more

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Workday Technical Support Analyst Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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