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235 WNS Jobs

Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V

3-6 years

Pune

Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V

WNS

posted 11hr ago

Job Role Insights

Flexible timing

Job Description

Handling Travel related calls of Bookings, Reservations, Cancellations , Baggage, etc.
Provide solution for specific requests as per process guidelines.
Understand customer queries and demonstrate empathy while providing customer support.
Exp - Freshers.

Language requirement : French



Qualifications

Graduate / Undergraduate



Additional Information

Should be ok with working in 24* 7 environment.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service roles with real interview advice

Top WNS Customer Service Interview Questions

Q1. Different types of constraints and difference between primary key and foreign key?
Q2. What will you check if a person is NRI has come to branch for open a bank account.
Q3. What will you do if you find out a suspicious transaction?
View all 280 questions

What people at WNS are saying

3.0
 Rating based on 1 Customer Service review

Likes

Good work and culture team members are supportive

  • Salary - Good
  • +5 more
Dislikes

The re is a lot of politics and management doesnt address issue

Read 1 Customer Service review

Customer Service salary at WNS

reported by 4 employees
₹2.2 L/yr - ₹3.2 L/yr
8% less than the average Customer Service Salary in India
View more details

What WNS employees are saying about work life

based on 12k employees
54%
71%
69%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

WNS Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Free Transport
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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WNS Pune Office Locations

View all
Pune Office
WNS Global Services, 3rd to 7th Floor, Wing A & B, Tower 1, Cyber City, Magarpatta City, Hadapsar Pune
Maharashtra 411013
Pune Office
WNS Business Management Consultant, 104, Sakore Nagar Road, Sakore Nagar, Viman Nagar Pune
Maharashtra 411014

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