Wissda - ServiceNow Lead Developer (7-14 yrs)

Job Title : ServiceNow Developer

Role Overview :

We are looking for a skilled ServiceNow Developer to lead the design, development, and maintenance of our ServiceNow platform. This role is crucial for ensuring platform stability, integrating business logic, and delivering high-quality solutions that align with business requirements. The developer will work closely with cross-functional teams and stakeholders to optimize ServiceNow implementations and enhance system capabilities.

Key Responsibilities :

ServiceNow Development & Customization :

- Develop, customize, and maintain ServiceNow applications, modules, and workflows.

- Work on Service Portal development and enhancements, ensuring seamless user experience.

- Implement best practices for coding, security, and performance optimization.

Integrations & Automation :

- Develop and manage complex third-party integrations (web services and plugin-based) within the ServiceNow platform.

- Ensure smooth data exchange between ServiceNow and external systems.

CMDB & Asset Management :

- Strong understanding and implementation of Configuration Management Database (CMDB) and asset management principles.

Agile & Scrum Practices :

- Participate in Agile ceremonies and daily stand-ups.

- Collaborate with business analysts and stakeholders to align development efforts with business logic.

Continuous Improvement & Documentation :

- Optimize the ServiceNow platform by implementing best practices and improving efficiency.

- Create and maintain documentation for development, integrations, and configurations.

Collaboration & Knowledge Sharing :

- Work closely with ServiceNow developers, administrators, and business analysts.

- Provide training and knowledge-sharing sessions on scripting, testing, and best practices.

- Stay updated with the latest ServiceNow developments, automation technologies, and integration methodologies.

Qualifications & Skills :

Must-Have :

- Minimum 7 years of experience as a ServiceNow Developer/Administrator.

- Expertise in ServiceNow integrations (both web services and plugin-based).

- Strong knowledge of Service Portal development and customizations.

- Deep understanding of software development lifecycle (SDLC) and Agile methodologies.

- Proficiency in Client-side & Server-side scripting, JavaScript, and ServiceNow scripting frameworks.

- Experience in leading a team (preferred but not mandatory).

- Strong problem-solving skills, time management, and communication skills.

Preferred :

- ServiceNow CSA certification.

- Micro-certification in Service Portal.