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2396 Wipro Jobs
Administrator
3-7 years
₹ 1.7 - 9.5L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
Administrator
Wipro
posted 18hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About The Role :
Role Purpose
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction
Do
Ensure timely response of all the tickets raised by the client end user
Deliver
No Performance Parameter Measure 1. 100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails
Employment Type: Full Time, Permanent
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What people at Wipro are saying
Rating based on 308 Administrator
reviews
Anonymous · Engineering - Hardware & Networks
in Kolkata
- Salary on time - Work life balance is good
- Work-life balance - Good
- Our project is Technical but Wipro decided to have a manager from BPO and he make the project worst - Internal polictics is at it's high here - Biased Manager - Zero support from HR and other upper hierarchy - I would have rated 5 but just because of manager, it is 2 now
- Skill development - Poor
Administrator salary at Wipro
What Wipro employees are saying about work life
Wipro Benefits
Family and Parenting Perks and Benefits Health Care & Insurance Financial & Retirement Professional Support Vacation and Time off 
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Wipro Hyderabad / Secunderabad Office Locations
' Telangana 500019'
