Fraud and Accounts Analyst - HR PS

About the Role

In this role, you will be responsible for protecting our members from fraud and account takeover attempts. You will use Accertify and other tools to review transactions and investigate potentially suspicious activity. You will also be responsible for responding to member emails and resolving their issues.

Preferred candidate profile

• 1-2 years of experience in fraud investigations
• A passion for identifying, investigating, and preventing fraudulent activity.
• Analyze transactions in Accertify and investigate potentially suspicious accounts and activities using various sources.
• Excellent written and verbal communication skills, and comfortable providing and receiving feedback.
• Fluent in English.

Bonus Points:

• Experience using Zendesk, Accertify, Slack, and/or Google Suite.
• Experience in customer service or support.

Perks and benefits

• MNC Exposure
• 2 way cab facility
• Competitive Salary
• Additional Shift allowances
• PF Facility