Senior Consultant-Technology & Implementation

Role Purpose

Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability.

Do

Consulting Execution

• An ambassador for the Wipro tenets and values, secures great feedback from multiple clients
• Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables
• Flexible in approach, ability to coordinate resource with expertise in various areas
• Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.,

Business development

• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Consistently agrees personal extensions with client
• Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients business problems
• Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Anchors market research activities in chosen area of work
• Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits

Thought Leadership

• Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels
• Contributes to team thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study

Contribution to Practice/Wipro

• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
• Demonstrates contribution to internal initiatives
• Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform
• Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse
• Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro Communities activities
• Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise
• Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects
• Routinely connects with SMEs to ensure delivery approach considers downstream requirements
• Proactively participates in and suggests ideas for practice development initiatives
• Actively shares knowledge and points of view within the team and within relevant communities of interest

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

Competency Levels

Foundation

Execution Excellence

Passion for Results

Competent

Business Analysis

Structured Analytical Thinking

Solution Building

Demand Generation

Client Engagement and Management

Consulting Tools and Skills

Client Centricity

Effective Communication

Problem Solving and Decision Making

Change Agility

Innovation

Collaboration

Expert

Master

Personal Attributes

• Enthusiastic, self motivated, team player professional and an ambassador for Wipro
• Reliable strong organisational skills, excellent written and verbal communication/presenting skills
• Works without supervision within defined parameters, takes responsibility accountability for deliverables, recognised as proactive and problem solver
• Expands responsibility on own initiative and demonstrates adaptability and flexibility
• Builds a personal brand and starts to develop a specialization
• Develops cross practice proficiencies and demonstrated product/solution delivery expertise
• Timely compliance to people management processes such as G&Os, appraisals, WLQ and training plans

Deliver

Strategic Objectives

Parameter Description

Measure

(Select relevant measures/ modify measures after speaking to your Manager)

Deliver growth in consulting revenues

Support business performance for direct consulting against relevant quarterly/annual targets

Improve quality of consulting by flawless delivery of transformation engagements

% of Personal Utilisation Achievement (against target)

No. of RFI/RFPs responses supported

No. of transformation engagements delivered

No. of referenceable clients, testimonials

Average CSAT, PCSAT across projects

Generate Impact

Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships

Number and value of downstream opportunities identified for GCG and larger Wipro

Grow market positioning

Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth

Eminence and thought leadership demonstrated through content, citations and testimonials

Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods

Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets

Provide consulting leadership to accounts

Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives

Support GCG Account Lead/Account team to grow consulting service portfolio

Number & $ value of consulting deals in the account supported

Grow the consulting talent

Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies

Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.

Build the consulting community

Individual contribution to People Development and Collaboration Effectiveness

Distinct participation in and demonstration of:

Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives

Knowledge Management - Number of Assets owned and contributed to Consulting Central