Consultant -Technology & Implementation

Role Purpose

Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability.

Do

Consulting Execution

• An ambassador for the Wipro tenets and values
• Work stream leader or equivalent and coordinates small teams
• Receives great feedback from the client
• Client focused and tenacious in approach to solving client issues and achieving client objectives
• Organises work competently and ensures timeliness and quality of deliverables
• Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision
• Develops strong working relationships with team and client staff

Business development

• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation
• Understands Wipros core service and consulting offering
• Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
• Identifies sales leads and extension opportunities
• Anchors market research activities in chosen area of work

Thought Leadership

• Develops insight into chosen industry and technology trends
• Contributes to team thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study

Contribution to Practice/Wipro

• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
• Demonstrates contribution to internal initiatives
• Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG
• Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform
• Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro Communities activities
• Proactively participates in initiatives and suggests ideas for practice development
• Makes use of common methods and tools which are proven to work
• Develops process assets and other reusable artefacts based on learnings from projects
• Proactively participates in and suggests ideas for practice development initiatives
• Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills

Display

Lists the competencies required to perform this role effectively:

Competency Levels

Foundation

Demand Generation

Client Engagement and Management

Consulting Skills and Tools

Business Analysis

Structured Analytical Thinking

Solution Building

Business Analysis

Structured Analytical Thinking

Solution Building

Competent

Effective Communication

Problem Solving and Decision Making

Expert

Master

Personal Attributes

• Enthusiastic, self motivated, team player professional and eager to deliver good work for clients and practice
• Strong in analytical skills
• Reliable strong organisational skills, excellent written and verbal communication/presenting skills
• Works with minimum supervision within defined parameters and takes responsibility and accountability for deliverables - recognized as proactive and a problem solver
• Expands responsibility on own initiative and demonstrates adaptability and flexibility
• Focuses and builds subject matter expertise
• Develops product/solution delivery expertise
• Compliant to people management processes such as appraisals and training plans

Deliver

Strategic Objectives

Parameter Description

Measure

(Select relevant measures/ modify measures after speaking to your Manager)

Deliver growth in consulting revenues

Support business performance for direct consulting against relevant quarterly/annual targets

Improve quality of consulting by flawless delivery of consulting engagements

% of Personal Utilisation Achievement (against target)

No. of RFI/RFPs responses supported

No. of consulting projects delivered

Average CSAT, PCSAT across projects

Generate Impact

Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships

Number and value of downstream opportunities identified for GCG and larger Wipro

Grow market positioning

Support the development of thought leadership/offerings/assets for the practice to support business growth

Eminence and thought leadership demonstrated through content, citations and testimonials

Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets

Provide consulting leadership to accounts

Support GCG Account Lead/Account team to grow consulting service portfolio

Number of consulting deals in the account supported

Grow the consulting talent

Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies

Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.

Build the consulting community

Individual contribution to People Development and Collaboration Effectiveness

Distinct participation in and demonstration of:

Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives

Knowledge Management - Number of Assets owned/contributed to Consulting Central