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Wipro
2554 Wipro Jobs
4-8 years
₹ 13.9 - 21.5L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Deputy Manager
Wipro
posted 1mon ago
Flexible timing
Key skills for the job
The purpose of this role is to ensure that all the SLAs/ efficiency commitments are met through process design, process assurance as well as driving a quality culture within the accounts.
1. Customer centricity
CSAT, NPS, EWS for Risks, No escalations
2. Delivery
CPMs are met
3. Continuous Improvements
BVM tangible annual realized revenue
4. Consulting
Billable/ non-billable RPA, feasibility for automation %, application for automation
5. Thought Leadership
Papers published, speaking assignments undertaken.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Wipro Deputy Manager roles with real interview advice
Work life balance is good
Toxic management. No Job security. Appraisal and promotion policies are very poor and hardly you will get only single digit appraisal even if you get the best rating.
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