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16 Wing Global IT Services Jobs

Network Engineer

2-5 years

Panchkula

1 vacancy

Network Engineer

Wing Global IT Services

posted 8mon ago

Job Description

  • Monitoring, troubleshooting and resolving server and network problems.

  • Working with various internal/external stakeholders to narrow down problems and achieve resolution.
  • Clearly and effectively documenting information in the Trouble Ticket system for communication to other staff.
  • Ensuring SLAs are achieved and Platform Operations work quality expectations are met.
  • Ensuring the accuracy of the Platform Operations procedures/documents.
  • Diagnosing troubles identified by network, monitoring and working to resolve issues.
  • Handling multiple concurrent tasks with minimal supervision and low escalation level.
  • Acting as Platform Operations representative on phone incidents.
  • Being Proficient and up-to-date on Client systems and utilizing the knowledge for day to day troubleshooting.
  • Maintaining advanced knowledge of Client systems. VLAN , Switch Configuration, FortiGate Firewall, Routers, Switches, BGP.


Employment Type: Full Time, Permanent

Read full job description

What people at Wing Global IT Services are saying

What Wing Global IT Services employees are saying about work life

based on 4 employees
50%
Night Shift
View more insights

Wing Global IT Services Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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