Upload Button Icon Add office photos
filter salaries All Filters

6 Winfo Solutions Jobs

Winfo Solutions - Director - Solution Strategy (15-20 yrs)

15-20 years

Winfo Solutions - Director - Solution Strategy (15-20 yrs)

Winfo Solutions

posted 1mon ago

Job Description

Position: Director Solution Services.

Experience: 15+ years of relevant experience in Service Delivery Management.

Location: Hyderabad.

Job Type: Full-time.

Reporting To: Chief Digital Officer.

Key Responsibilities:

- Lead the provision of services from the portfolio of repeatable Solutions, providing guidance and direction to ensure high-quality and customer satisfaction.

- Oversea the entire support lifecycle, from issue identification and troubleshooting to resolution and post-resolution analysis.

- Continuous improvement of the service delivery framework ensuring alignment with business objectives and customer needs.

- Implementation of a consistent set of KPIs to monitor and improve performance.

- Experience managing a team to provide a service in line with contracted SLAs,.

- Defining and delivering a clear client communication plan for QBRs, monthly reporting and day to day monitoring.

- Collaborate with the Solutions owners development to enhance the services provided.

- Stay informed of the latest trends and developments in Service Delivery Management, continuously improving processes and tools.

Requirements:

- A minimum of 15+ years of experience in Service Delivery Management, with a strong focus on customer satisfaction.

- In-depth knowledge of Service Delivery Management best practices and KPIs.

- Experience with service management tools and methodologies.

- Experience with ERP systems, strong preference for candidates with Oracle Cloud Applications expertise.

- Proven leadership and team management skills, with the ability to mentor and develop support staff.

- Excellent problem-solving abilities, with a focus on delivering timely and effective solutions to customers.

- Strong communication skills, capable of effectively interacting with technical and non-technical stakeholders.

Desired Qualifications:

- Bachelor's degree in information technology, Computer Science, or a related field.

- Service Delivery Management qualifications - especially ITIL 4 MP, SL and Master.

- Certifications in Oracle applications and technologies.


Functional Areas: Other

Read full job description

Prepare for Director roles with real interview advice

What people at Winfo Solutions are saying

Director salary at Winfo Solutions

reported by 1 employee with 20 years exp.
₹61.8 L/yr - ₹68.2 L/yr
26% more than the average Director Salary in India
View more details

What Winfo Solutions employees are saying about work life

based on 47 employees
70%
94%
56%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Winfo Solutions Benefits

Submitted by Company
Health Insurance
Job Training
Team Outings
Gymnasium
Cafeteria
Work From Home +5 more
Submitted by Employees
Work From Home
Job Training
Team Outings
Soft Skill Training
Child care
Free Food +6 more
View more benefits

Compare Winfo Solutions with

Infosys

3.6
Compare

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

Cognizant

3.7
Compare

Maxgen Technologies

4.6
Compare

Magic Edtech

3.0
Compare

VDart

4.0
Compare

Value Point Systems

3.7
Compare

JoulestoWatts Business Solutions

2.9
Compare

F1 Info Solutions and Services

3.8
Compare

SS Supply Chain Solutions

3.8
Compare

ANR Software Private Limited

4.4
Compare

Saama Technologies

3.7
Compare

Jumio

3.7
Compare

Systems Plus

4.3
Compare

Similar Jobs for you

Director Strategy at Winfo Solutions

15-17 Yrs

₹ 50-55 LPA

Director at ForsysInc(Forsys Software Pvt Ltd)

10-15 Yrs

₹ 30-36 LPA

Head at CIMS Pvt. Ltd.

15-20 Yrs

₹ 45-65 LPA

Data Solution Architect at Doelsoft IT Services Private Limited

15-20 Yrs

₹ 45-55 LPA

Client Engagement Manager at Indiglobe IT Solutions Pvt. Ltd.

15-20 Yrs

₹ 35-40 LPA

Presales Solution Architect at T3 Strategic Partners

15-20 Yrs

₹ 50-54 LPA

Director Delivery at Capegemini

15-20 Yrs

₹ 40-45 LPA

Senior Presales Manager at Skillventory

15-20 Yrs

₹ 40-48 LPA

Solution Consultant at Stanley David And Associates (SDNA Global)

4-15 Yrs

₹ 10-40 LPA

Associate Director at Crescendo

10-20 Yrs

₹ 30-45 LPA

Winfo Solutions Hyderabad / Secunderabad Office Location

View all
Hyderabad/Secunderabad, Telangana Office
iLabs Centre, Madhapur, Hyderabad, Telangana 1-98/9, C5, Image Gardens Rd, Cyber Hills Colony, VIP Hills, Silicon Valley, Madhapur, Hyderabad, Telangana Hyderabad/Secunderabad, Telangana
500083

Oracle Fusion Financial Functional Consultant

10-20 Yrs

Hyderabad / Secunderabad, Bangalore / Bengaluru

29d ago·via naukri.com

Senior Consultant - Oracle APEX Platform (5-10 yrs)

5-10 Yrs

1mon ago·via hirist.com

Recently Viewed

DESIGNATION

LIST OF COMPANIES

Winfo Solutions

Overview

INTERVIEWS

Cyntexa

No Interviews

INTERVIEWS

Mantra Labs

No Interviews

INTERVIEWS

Vanenburg

No Interviews

LIST OF COMPANIES

Cerium Systems

Overview

SALARIES

Mantra Labs

SALARIES

Mantra Labs

INTERVIEWS

Cyntexa

No Interviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent