Team Lead - Collections

Job Title: Team Leader - (Collection Tele calling)

Experience: 1- 3 Years

Commitment: Full Time ( Off Role)

Team - Operations - Collection

Job Description

What You Will Do:

• Needs to Manage inhouse tele calling team (25-30 headcount), No field collection.
• Ensuring assigned targets are achieved
• Interact with High-Risk customers and get the account resolved
• Needs to Coordinate with Collection Manager or Bucket Manager and make sure the required process is followed or implemented.
• Needs to follow up on the Dialer Calls on requirement
• Ensure the entire tele calling team is giving required intensity and follow up.

What You Will Need To Succeed:

• 1 to 2years' work experience in the collection process.
• Experience in banking / NBFC / Fintech preferred
• Excellent communication in English & Hindi.( Regional Language)