Whatfix - Software Engineer - Javascript/TypeScript (4-7 yrs)

Who are we ?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software.

Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback.

With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world.

Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

"Hustle Mode ON" is the motto we live by.

Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.

With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.

Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020.

Listed in Deloitte Technology Fast 500- among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023.

Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023.

Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights.

Our Team :

The Platform Framework Engineering team plays a pivotal role in our organization by designing, developing, and maintaining the foundational frameworks that underpins our platform's functionality.

Comprising skilled engineers with expertise in various technologies, this team is responsible for crafting the architecture and components that enable seamless integration of features, ensuring scalability, security, and reliability.

Their collaborative efforts drive innovation and empower other teams to build upon a robust technological foundation, ultimately delivering a superior user experience to our customers.

Your Opportunity :

As part of the Engineering Team @Whatfix, you'll have the opportunity to make a difference by being a part of the development team that builds future-forward products.

One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

Key Responsibility :

- Design and develop highly scalable, reliable and fault tolerant systems for one of the world's fastest growing startups.

- Understand the customer needs; design & implement.

- Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation.

- Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner.

- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes.

- Occasionally participate in customer demos & provide inputs wherever required.

- Keep optimizing & automating mundane tasks.

Our Ideal Candidate :

- You have a deep interest and passion for technology.

- You love writing and owning code and enjoy working with people who will keep challenging you at every stage.

- You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills.

- You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

Qualifications :

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

- 4-7 years of experience as a full-stack developer.

- Strong understanding of data structures, algorithms, and distributed systems.

- Proficiency in one or more programming languages such as JavaScript, TypeScipt, and Java.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Must-Have :

- Hands-on experience with HTML, CSS, SCSS, TypeScript & JavaScript. (must have).

- Proficient in building user interfaces with React and its ecosystem (React Router, Server-side Rendering, Context API, React Hooks) (must have).

- Webpack build tool with module federation & Micro front-end architecture experience is a plus.

- Web extension development experience (preferred).

- In-depth understanding of cross-browser compatibility and solutions.

- Experience with backend development (Java preferred).

- Experience building microservice using frameworks like Spring and microservice architecture.

- Proven experience working in a fast-paced environment, preferably for internet companies, products, or startups.

- Strong grasp of design principles and their practical application.

- Excellent written and verbal communication skills.

- Eager to learn and thrive in a collaborative team environment.

Good to Have :

- Browser Extension understanding.

- Exposure to react & GWT/Swing/AWT.

Behavioral traits :

- Excellent communication and technical leadership skills.

- A can-do attitude to take BIG problems by their horns and solve them.

- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization.

- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products.

Note :

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it.

We are an equal opportunity employer and value diverse people because of and not in spite of the differences.

We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.