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Sr. Business Analyst
Whatfix
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Serve as a subject matter expert and advisor to customers on Whatfix Digital Adoption Platform (DAP) strategies.
- Conduct in-depth analyses of customer needs to understand their business objectives and challenges.
- Collaborate with customers and internal teams to develop long-term DAP strategies aligned with their business goals.
- Analyze and translate business needs into requirements for digital adoption solutions.
- Work with cross-functional teams to design and implement digital adoption solutions that meet business requirements.
- Ensure that proposed solutions align with the companys digital adoption strategy and client objectives.
- Define Objectives and Key Performance Indicators (KPIs) and metrics to measure the success of digital adoption initiatives.
- Collaborate with cross-functional teams at Whatfix to identify and develop strategies that enhance customer value.
- Identify opportunities for continuous improvement in digital adoption strategies and processes.
- Demonstrate the value of investment in DAP solutions through metrics, case studies, and ROI analysis.
- Create Centers of Excellence (COE) within customer organizations
What you need to have/ bring to the table
Skill Requirement:
- Customer-facing Experience: Significant experience (typically 5+ years) working directly with customers in a consulting, advisory, or strategic partnership capacity. This should include experience in guiding customers through complex technology implementations and providing strategic advice.
- Digital Adoption Platform (DAP) Expertise: Strong understanding of digital adoption platforms, their functionalities, and their role in enhancing user experience and driving business value. Experience with implementing or advising on DAP solutions is highly desirable.
- Strategic Planning and Analysis: Proven track record in conducting in-depth analyses of customer needs, designing strategic plans, and implementing initiatives to achieve business objectives.
- Project Management: Experience in project management methodologies and practices, particularly in the context of technology implementations and adoption programs.
- Leadership and Collaboration: Demonstrated ability to lead cross-functional teams, collaborate effectively with internal stakeholders, and build strong relationships with customers.
- Value Realization and ROI Analysis: Experience in measuring and demonstrating the value of technology investments, including ROI analysis, metrics tracking, and reporting.
Education requirement:
- Bachelors Degree: A bachelors degree in a relevant field such as Business Administration, Management, Information Technology, Computer Science, or a related discipline is typically required.
- Advanced Degree (Preferred): Some organizations may prefer candidates with a masters degree or higher qualification, especially if the role involves strategic planning, business analysis, or data analysis.
- Certifications (Desirable): While not always mandatory, certifications related to project management (e.g., PMP, PRINCE2), business analysis (e.g., CBAP), or technology (e.g., certifications in specific DAP platforms) can be advantageous.
- Continuous Learning: Given the dynamic nature of technology and business environments, a commitment to continuous learning and professional development is highly valued. Attendance at relevant conferences, workshops, and training programs can demonstrate this commitment.
Perks Benefits (India)
- Best-in-class medical insurance coverage
- Free lunch dinner buffet
- Doorstep cab drop facility
- Education sponsorship
- Internal job transfer
- Scope to represent Whatfix at global events
- Onsite customer travel and business meetings
- We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Employment Type: Full Time, Permanent
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People are getting interviews at Whatfix through
People are getting interviews through
(based on 16 Whatfix interviews)
Campus Placement
Referral
Job Portal
Company Website
31%
19%
19%
6%
25% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Whatfix are saying
Business Analyst salary at Whatfix
reported by
4
employees
with 4-12
years exp.
₹13
L/yr - ₹45
L/yr
134%
more
than the average Business Analyst Salary in India
View more details
What Whatfix employees are saying about work life
based on 89 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Whatfix Benefits
View more benefits
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