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35 WFM Jobs in Pune

Unit Manager - Debt Management Services ...

BAJAJ FINANCIAL SECURITIES LIMITED

 · 

4.0

 based on 6.7k Reviews

2-5 years

₹ 7.6 - 18L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

Unit Manager - Debt Management Services ...

Bajaj Finance

posted 5d ago

Job Role Insights

Key skills for the job

Architecting Computer Networking Biochemistry Project Management Linux Administration Venture Capital

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Job Description

    

Job Purpose  
Objective is to create a virtuous cycle of improvement in our dialer system & process to increase ease for our DMS call center team.    

Duties and Responsibilities  
  •  To delivers Innovations. Builds on the ideas identified and shared on agreed timeline.
  •  Work with Business/IT in BFL to understand the dialer requirement for business along with CRM integration.
  •  Preparation of BRD, User Stories & Test Cases, underlying business processes, and implementation plans with readiness of API specs for dialer specific products/Process flow.
  •  Co-ordinate development of solution in line with captured requirements. Necessary business approvals/underwriting approvals to be in sync with APIs and integration kit.
  •  Manage the UAT efforts until released into production and provide post-production after-care.
  •  Having comprehensive understanding of various phases like Requirement Gathering, Analysis, Design, Development and Testing.
  •  Analyzing core system components and extracting business logic and rules for seamless integrations.
  •  Work with key stakeholders to effectively orchestrate IT integration of Dialer and CRM integration along with DMS related requirement on customer App (3in1).    

    Key Decisions / Dimensions  
  •  To execute cross-functional digital projects maintain and manage agreed timelines.
  •  To track team KPI and performance    

    Major Challenges  
  •  To execute cross-functional digital projects as per agreed timeline and in-line with RBI, legal & compliance guidelines.
  •  To solve problems for issues that may emerge in the fulfillment space in course of a cross-functional digital project.
  •  Identify high customer impact processes within fulfillment and transform them via digital.
  •  To make sure real time dialer product & platform support to business & field team    

    Required Qualifications and Experience  
    a) Qualifications
    Postgraduate with Project Management skill set or Engineering Graduates
    b) Work Experience
    More than 2-5 years of experience in financial industry
    Experience in Project Management, Dialer and CRM platform, Semi technical understanding of APIs, Loan life cycle understanding. Web portal, Cloud & web based dialer along development delivery will be an added advantage    

    • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

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    What people at Bajaj Finance are saying

    3.4
     Rating based on 27 Unit Manager reviews

    Likes

    Salary is ok only.

    • Salary - Good
    Dislikes

    Apart from salary everything is bakwaas.. Not employee friendly company.

    • Work satisfaction - Poor
      • +2 more
    Read 27 Unit Manager reviews

    Unit Manager salary at Bajaj Finance

    reported by 275 employees with 1-8 years exp.
    Lock Unlock
    ₹7.5 L/yr - ₹19 L/yr
    113% more than the average Unit Manager Salary in India
    View more details

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