Lead Business Accountability specialist

About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist for Consumer Lending Business in Bangalore, India

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of businesss functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

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Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education

Desired Qualifications:

• Experience with ServiceNow
• Experience with being a product owner for a reporting platform including investigation of trouble tickets, hosting team forums and building out prioritization of requests.
• Documentation of process and procedures
• Experience in risk management, business controls, quality assurance, business operations, compliance, or process, or equivalent demonstrated through one or a combination from previous work experience
• Very good understanding and knowledge of Project Management in an Agile Framework

Job Expectations:

The role should work in support of US EST Time Zone from 8:00am - 5:00pm and willing to report in office during working hours