Senior Systems Administrator

Position Summary

WebPT is seeking a Senior Systems Administrator to enhance IT services and boost employee productivity. This role focuses on managing identity services (Active Directory, Entra ID, Okta) and securing workstations using Microsoft Intune and other tools. Key responsibilities include automating tasks like onboarding/offboarding, implementing Multi-Factor Authentication and Single Sign-On, and security hardening of end-user computing (workstations and mobile devices).

Collaboration with the Desktop Support team is essential to improve efficiency, reduce workload, and resolve root issues, ultimately enhancing workstation performance and the overall employee experience and their productivity.

Responsibilities

• Manage Identity Services: Oversee and optimize identity management systems including Active Directory, Entra ID, and Okta to ensure secure and efficient user access.
• Workstation Management: Administer and maintain workstations using Microsoft Intune, ensuring compliance with organizational policies and government regulations.
• Automation: Identify and automate repetitive tasks to enhance operational efficiency and reduce manual workload for the desktop team. Enhance the self-service experience for employees.
• Security Implementation: Onboard all applications to Okta to enable Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Manage and implement these solutions to enhance security practices.
• Imaging and Security Policies: Develop and enforce robust imaging processes and security policies to protect workstation integrity and data from malicious actors.
• Vulnerability Management: Collaborate and enable Desktop Support team to utilize tools to identify and address vulnerabilities on workstations, ensuring a secure computing environment.
• Collaboration and Mentoring: Partner with the Desktop Support team to troubleshoot complex issues and mentor team members, enhancing workstation performance and user experience.
• Documentation: Maintain accurate documentation of systems, processes, and procedures to support knowledge sharing and compliance.

Required Skills

• Technical Expertise: 8 to 10 years of experience with proficiency in managing Active Directory, Entra ID, Okta, and Microsoft Intune.
• Automation Skills: 3 to 5 years of automation experience using powershell, Python and/or other scripting language or tools like Terraform and CloudFormation.
• Security Knowledge: Strong understanding and configuration MFA and SSO implementations and experience implementing and enforcing security best practices.
• Problem-Solving Abilities: Excellent analytical and troubleshooting skills to resolve complex technical issues.
• Communication Skills: Strong verbal and written communication skills for effective collaboration with team members and stakeholders.
• Attention to Detail: Meticulous in maintaining security policies and ensuring compliance with organizational standards.
• Team Player: Ability to work collaboratively in a team environment, fostering a positive and productive workplace.
• Work Schedule: The individual will be required to work afternoon hours in India (EMEA shift) and occasionally at night or on weekends for key initiatives. They will also participate in an on-call rotation.

Preferred:

• Working knowledge of Google Suite, AWS Workspaces, Manage Engine, Windows Servers and Jira is a big plus.
• Experience with MDM (Mobile Device Management) will give an edge.

Culture is at our Core

• Service: Create Raving Fans
• Accountability: Follow Up; Own Up
• Attitude: Possess True Grit
• Personality: Be Minty
• Work Ethic: Be Rock Solid
• Community Outreach: Give Back
• Health and Wellness: Live Better
• Resource Efficiency: Do Más With Menos

About Us

Here, we work hardbut we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.